Excellent service, Pedro served us and was professional and friendly the whole time. He found us the best deal for a new Samsung S26 Ultra and let us pick the colour. Highly recommend the Newport stor... See more
Company replied
Location
Switch locationUnit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA Newport, GB
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See what reviewers are saying
Amna is really amazing. She is so patient and really really helpful. Honestly the best customer service i have ever received. AMNA is an absolute star. She deserves a promotion. Thank you amna I am e... See more
Company replied
Lauren was absolutely fantastic, talked us through the products, options and next steps. Got us all sorted, ordered and out super quickly. Lovely service. Thank you Lauren x
Company replied
Think it was the manager who served us mainly (but spoke to one of his colleages just before that) - we needed mobile broadband urgently (existing provider cancelled our contract too early and could n... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport Friars Walk
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 - 10 Friars Walk Shopping Centre , John Frost Square, NP20 1EA, Newport, United Kingdom
4.9
Excellent
189 reviews
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Purchased a new pixel 8 in store with…
Purchased a new pixel 8 in store with Siobhan. Service was outstanding
October 17, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Nick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE
Siobhan was amazing sorted all we needed to do. Super professional and friendly. Saved us money as well. Epitome of great customer service. Thank you
October 18, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Suzette,
Thanks for letting us know what an amazing job Siobhan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Happy with the service I receive
Happy with the service I receive. Staff were friendly and amazing and made sure I got the best deal
September 28, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Alex,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent personal service.
September 14, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Martyn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam & Caitlin were an absolute pleasure…
Sam & Caitlin were an absolute pleasure to be in-store with, provided an extremely exceptional service & aided the eSim process. Extremely satisfied.
September 12, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Zacory,
It's lovely to hear you had such a positive experience with Sam and Caitlyn. This is what we strive for!
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hey Lisa,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I’m so happy with Vodafone
August 21, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Raull,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you Sam for sorting out and…
Thank you Sam for sorting out and replacing my locked sim
August 21, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good customer service.
July 31, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Sara,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
The team are so great and understanding…
The team are so great and understanding what I need, a true asset to Vodafone!
July 13, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi there,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Super helpful and fantastic service!
July 22, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Jodie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a few things with my bill I needed…
Had a few things with my bill I needed to sort! Great service from the team to help resolve the problem straight away!
July 19, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Amber,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great Customer Service!
I am currently with a competitor of Vodafone but popped in the store to see what new contracts were on offer. Siobhan really took the time to go through all options with me and was really knowledgable about the products on offer. As soon as my contract is up, I'll be moving over!
July 14, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Hollie,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Received really good service from the team in store. Would highly recommend.
June 28, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hi Deri,
Thanks for your review for our Newport store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
7star Excellent Customer Service …
7star Excellent Customer Service using for last 15 years....
Thank you Haris for all support n help always 😊
June 10, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Olivia,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport Friars Walk
Hi Lonnie. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Brilliant service
Amber was extremely helpful and went above and beyond to ensure we got the phones and contracts that we needed.
May 20, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Adam,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amber in the Newport store was very…
Amber in the Newport store was very helpful!
May 20, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Louise,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in the shop
May 9, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Zubair,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Satisfied with service
I came in as I was having issues with another provider and I came in and the staff were super friendly. Alina helped me out and made the whole process so easy and convenient
May 10, 2023
Unprompted review
Reply from Vodafone UK - Newport Friars Walk
Hey Ali,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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