Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
53 High Street, PO30 1SB Newport IOW, GB
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Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
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53 High Street, PO30 1SB, Newport IOW, United Kingdom
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Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am very pleased that we have a Vodafone shop to go to for help. Long may it reign. And a big thank u.

Reply from Vodafone UK - Newport IOW
Charlie helped me set up two new phones. Thankyou

Reply from Vodafone UK - Newport IOW
Came in to store today for an upgrade. Deniz was great! Got global roaming added to my phone. Great savings, now I can use my phone when I go on holiday. 😊

Reply from Vodafone UK - Newport IOW

Reply from Vodafone UK - Newport IOW
Great service from charlie who moved my home wifi for a great price!! Saved me so much money. Thankyou!

Reply from Vodafone UK - Newport IOW
Dan is an incredibly knowledgeable person.
Every step was easy to understand and the whole process was made simple.
He is a credit to Vodaphone

Reply from Vodafone UK - Newport IOW
Dan was very knowledgeable and very helpful. He took his time to explain everything and answering our questions

Reply from Vodafone UK - Newport IOW
Charlie helped me transfer all of my data. And answered all my questions. Thankyou!

Reply from Vodafone UK - Newport IOW
Great service from Charlie who helped move all my data from my old phone

Reply from Vodafone UK - Newport IOW
Charlie helped me transger all my data. Great service

Reply from Vodafone UK - Newport IOW
Great service very helpfull in getting my new Apple Watch and plan sales assistant Lottie

Reply from Vodafone UK - Newport IOW
Good experience in store
Very helpful adviser Daniel
Excellent service from him

Reply from Vodafone UK - Newport IOW
Daniel was a very helpful and took his time to explain everything I required. Very polite
Also supplied lollies

Reply from Vodafone UK - Newport IOW
I had a great experience in store today thanks to Lottie. She was really friendly, patient and explained everything clearly. She helped me find a deal that actually suited me and made the whole process quick and easy. Would definitely recommend asking for her!

Reply from Vodafone UK - Newport IOW
Excellent service from Daniel .
Extremely professional knowledgeable and helpful

Reply from Vodafone UK - Newport IOW
Really great team, helped me as I’m not technical, they put up with my bad dad jokes, and solved my issues. Legends

Reply from Vodafone UK - Newport IOW
Deniz helped me soo much in talking about great offers and helping me upgrade my sim.

Reply from Vodafone UK - Newport IOW
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