Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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See what reviewers are saying
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
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I had a great experience in store today…
I had a great experience in store today thanks to Lottie. She was really friendly, patient and explained everything clearly. She helped me find a deal that actually suited me and made the whole process quick and easy. Would definitely recommend asking for her!
May 1, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Emily,
Thanks for the lovely review and fantastic support for Lottie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Daniel
Excellent service from Daniel .
Extremely professional knowledgeable and helpful
April 24, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really great team
Really great team, helped me as I’m not technical, they put up with my bad dad jokes, and solved my issues. Legends
April 18, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Nicholas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Deniz helped me soo much in talking…
Deniz helped me soo much in talking about great offers and helping me upgrade my sim.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Ali,
Thanks for the lovely review and fantastic support for Deniz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Yesterday I went to the Vodafone store in Newport isle of Wight. I wanted to buy a new phone and I was greeted by a lovely man named Dan. I was very welcoming, listened to what I wanted and needed and he knew what he was talking about. Very professional and knowledgeable. He gave me a phone and plan that was right for me. Very quick as well. Also, as I was visiting he recommended places for me to visit and showd interest in my trip. In the end he made sure to give me all the information I needed to know. Great service and all with a smile. Thank you Dan.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Shira,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Lottie 😄
March 17, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Holly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service from Dan
March 9, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Gill,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Charlie helped move my data across and…
Charlie helped move my data across and get me a grear phone deal. Great service
March 6, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Peter,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lottie and Charlie helped me transfer…
Lottie and Charlie helped me transfer my info from my old phone to my new phone. Very helpful staff
March 5, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Christine,
Thanks for the lovely review and fantastic support for Lottie and Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Deniz unreal service in store really…
Deniz unreal service in store really helped me in with every question. Would highly recommend
March 4, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jamie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Deniz —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Charlie helped transfer my info to my…
Charlie helped transfer my info to my new phone.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Wendy,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan was extremely helpful and very…
Dan was extremely helpful and very knowledgeable about our phone x a very polite young man
Thank you
February 14, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Mary,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie helped me get a good deal and…
Charlie helped me get a good deal and transfer my data
February 11, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Gary,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you so much to Deniz who helped…
Thank you so much to Deniz who helped me getting my new phone, very kind and helpful.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Rosalina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely experience I received in…
What a lovely experience I received in store today! Outstanding service from Lottie who really looked after us and made everything as easy as possible!
January 6, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A very positive first interaction with…
A very positive first interaction with Vodafone. Deniz took the time to explain how it all worked then helped with the process of transferring two numbers from different networks over to Vodafone.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Charlie helped set up my phone
Charlie helped set up my phone. He was very helpful and kind
January 7, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Zoe,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited today .
Visited today .. Charlie was brilliant
Helped me sort my new contract
Got a great deal
Charlie was friendly approachable and patience .. thank you
Highly recommend a visit to the store
January 6, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saw Dan today he was brilliant and I…
Saw Dan today he was brilliant and I really understood what I wanted and my needs very happy with his service and would come and see him again
January 5, 2026
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Charlie who moved…
Great service from Charlie who moved all my data from one phone to another
December 23, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Mel,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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