Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
53 High Street, PO30 1SB Newport IOW, GB
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Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
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53 High Street, PO30 1SB, Newport IOW, United Kingdom
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Lottie was very helpful finding me the best plan for my needs! Thanks again 👍

Reply from Vodafone UK - Newport IOW
Charlie helped me get a new phone after mine was damaged. Also set it up for me.
Fantastic service and worth his weight in gold

Reply from Vodafone UK - Newport IOW
Charlie helped me transfer all my apps and data and got me a great phone deal

Reply from Vodafone UK - Newport IOW
I was served Daniel. Daniel was polite and upbeat. He knew his subject and products. He made the process of iPhone upgrade very simple. I would recommend anyone to got to Vodafone in Newport, Isle of Wight and see Daniel.

Reply from Vodafone UK - Newport IOW

Reply from Vodafone UK - Newport IOW
Charlie helped me get a new phone and transfer all my data thank you!

Reply from Vodafone UK - Newport IOW
Charlie helped move my info to my new phone and get me a great new deal

Reply from Vodafone UK - Newport IOW
Charlie helped me transfer all my data. Super quick and friendly

Reply from Vodafone UK - Newport IOW
Big thanks to Lottie who assisted me today to get me the best deal on the phone I was looking for! Everything was easy and explained perfectly 😊

Reply from Vodafone UK - Newport IOW
Charlie helped me transfer all my data. Very good service

Reply from Vodafone UK - Newport IOW
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt rushed and she made the whole experience stress-free.

Reply from Vodafone UK - Newport IOW

Reply from Vodafone UK - Newport IOW

Reply from Vodafone UK - Newport IOW
Deniz helped in setting up my new phone. Without her assistance I would have struggled.

Reply from Vodafone UK - Newport IOW
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful and made the whole process easy and stress-free. Great customer service from start to finish – I left feeling really looked after. Highly recommend them both!

Reply from Vodafone UK - Newport IOW
Lovely experience with lottie today and pleased with my new phone!

Reply from Vodafone UK - Newport IOW
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