Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
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Great tech skills friendly and…
Great tech skills friendly and professional many thanks for your patience
March 14, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Trudy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
RAIFE WAS VERY GOOD AT EXPLAINING TECH…
RAIFE WAS VERY GOOD AT EXPLAINING TECH ISSUES
March 14, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Chrissie. Thank you for your review for Raife. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raife from Newport
Raife from Newport, Isle of Wight shop is a credit to Vodaphone.
He is extremely helpful, through and professional.
Thank you for all your help and advice today.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you so much for the incredible feedback! Thanks a lot for the insightful feedback for *****, it's really appreciated.
If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Raife was extremely helpful this…
Raife was extremely helpful this morning with my new phone. I would highly recommend, very good service. Thank you.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Ben,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Charlie switch over all my information…
Charlie switch over all my information from my old slow phone. Super helpful.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Mary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Deniz has been incredibly helpful kind…
Deniz has been incredibly helpful kind and considerate.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Deniz excellent service very pleased
March 1, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Spoke to Charlie whi got me a new S25…
Spoke to Charlie whi got me a new S25 and set up my phone for me. Really helpful guy
February 28, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Gordon,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great advice regarding powerbanks from…
Great advice regarding powerbanks from Deniz
February 25, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Chris,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was absolutely amazing
Charlie was absolutely amazing
I would always wait for his expertise
Would defo recommend
February 24, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Kayt,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful chap
Really helpful chap, explained everything really well and even answered a few questions off topic about customer services and cleared a few things up from a bad experience online.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Jono,
Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, really knowledgeable and friendly. Nothing was too much trouble for the guy who served me.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Kelly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today from Charlie
Great service today from Charlie
Simple and efficient
February 18, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Barry,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Denis from Newport isle of wight…
Denis from Newport isle of wight Vodafone couldn’t be any more helpful, she was brilliant, friendly and nothing was too much trouble for her.
I wish everybody was as kind and helpful in retail. She was a STAR.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Debb. Thank you for your review for Denis. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Took out a new phone with Vodafone and…
Took out a new phone with Vodafone and had loads of help getting set up. I also got told how great Vodafone broadband was and it was very cheap so I took that as well. Charlie the manager transfer all my data from my previous phone too
Very helpful
January 29, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Richard,
Thanks for your review for Charlie. We appreciate your support. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
I saw Charlie today and he was very…
I saw Charlie today and he was very informative and got me a better deal on my SIMO. He was very pleasant and we had a nice chat. would 100% recommend seeing the manager Charlie
January 14, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Peter,
This is a great review for Charlie. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good and helpful from deniz
January 14, 2025
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Andrew,
This is lovely feedback for Denziz. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent friendly service.
Excellent friendly service.. face to face service.. see Charlie
December 31, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Fiona,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful 👌
Charlie & the other guy on shift (didn't get his name) was very helpfull, polite & answered every question I asked. 😊
December 28, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hello, Katie,
It's great to hear about the positive experience which you've had with Charlie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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