Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Deniz was amazing today
Deniz was amazing today, very helpful, thank you so much for your service
December 16, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Ianda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Raife was brilliant at rescuing our…
Raife was brilliant at rescuing our data, transfering data from a dying phone to a brand new Samsung.
Cant thank him enough for his kindness and patience
December 3, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jan, It's great to see Raife was so helpful transferring everything to your new phone for you ☺️
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
Hi Jane,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
Hello, Lisa,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service very happy with…
Brilliant service very happy with everything
November 21, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Michael,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
First class service Raife
First class service Raife. Helped with home broadband set up
November 14, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Paul,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful really pleased with thveey helpful e…
Very helpful really pleased with the help and support from raife isle of wight Vodafone shop
November 14, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jacqueline. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was a massive help
Charlie was a massive help. Really polite and took the time to make things quick and simple for us. First class service. Thank you Charlie
November 7, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Carla,
Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very helpful
Dan was very helpful. Thank you Vodafone for having such grateful staff.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hello, Zuhal,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent
Dan is amazing as usual. We've been dealing with Dan for 10 years. Thank Dan you are an asset to Vodafone
October 31, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Mike, It's good to see Dan left such a positive impression on you yesterday
Thanks for your feedback, Vodafone Social Media Team
Charlie helped me set up my new…
Charlie helped me set up my new broadband today. Very knowledgeable and spoke very clearly so I knew exactly what I was signing up for.
October 28, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hello, Heather,
It's lovely to hear about the positive experience which you had with Charlie. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful in setting up…
Charlie was very helpful in setting up an eSIM on my new iPhone
October 25, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Angie, Thanks for letting us know how helpful Charlie was when setting up your eSIM.
All the best, The Vodafone Social Media Team
Genuinely wonderful
Went into your newport branch on the isle of wight today and was greeted very warmly by your staff member Charlie. He was absolutely brilliant at helping me find the best deals and offers that encompassed everything I need from my mobile device whilst prioritising what I really wanted, which was camera quality and storage for pictures of my children. I don't usually put reviews up but honestly Charlie was so lovely and it was wonderful to be able to talk to a person on a level that I could understand. He took time to explain what the technical jargon meant so I now have a much better understanding of my mobile usage and what is best suited to me. An absolute credit to you. Thank you.
October 24, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Amelia,
This is lovely feedback for Charlie. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was amazing
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us very carefully. We will definitely be back to use the Vodaphone shop. Dan is a real credit to Vodaphone because he delivers an exceptional level of customer service. Thank you Dan - best wishes, Graham.
October 24, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Graham. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was a god amazing work everything was done perfectly
Charlie was a good amazing work
October 11, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jasmine. Thank you for your review for Charlie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Deniz was very helpful and extremely…
Deniz was very helpful and extremely patient with me.
September 20, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Janet,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was assisted by Deniz
I was assisted by Deniz. She is the best. I got all the answers to my queries and I was and is still a happy customer.
September 11, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hello,
Thanks for letting us know what an amazing job Deniz did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Store was very helpful when dealing…
Store was very helpful when dealing with a billing issue. Didn't make me feel bad for not paying my bill. And also lowered my bill. Thanks G
July 28, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
Hi. Thank you for your review for Deniz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic personal service finding me…
Fantastic personal service finding me the best contract, explaining how to use it and telling me how my girlfriend can change from a OneCom account to Vodafone. Darren was so helpful and friendly. Vodafone should be proud of the Customer Service you encourage your staff to offer customers.
June 12, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Nick, Thanks for letting us know about the awesome service you received from Darren. It's great to see he was able to find you a great deal and also helping your girlfriend too!
Thanks, The Vodafone Social Media team
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