Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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See what reviewers are saying
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
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Reply from Vodafone UK - Newport IOW
Hi David. Thank you for your review for Deniz. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Darren at the…
Excellent service from Darren at the Newport store very knowledgeable and saved us money each month. Extremely grateful for all the help
June 4, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Charles. Thank you for your review for Darren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Raife was very helpful, knowledgeable and professional whilst being friendly. He got me the best deal and I am very happy.
May 30, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Sheridan. Thank you for your review for Raife. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Managed to get charlie to save my info…
Managed to get charlie to save my info from my dead phone! My hero. Great service!!
May 30, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Elisabeth. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very kind and helpful in person
April 27, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New Phone
Deniz made a potentially stressful transaction a really easy and worry free experience. Well done Vodaphone!
April 19, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Raife was excellent
Raife was excellent. Made the whole experience feel seamless. Was made to feel cared for. A true embassador to your brand.
April 2, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Miguel,
Thank you for taking the time to share this amazing review. We're so glad Raife provided a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic service
Fantastic service from start to finish. Had an issue with my previous contract from another supplier, opted to switch to Vodafone an was given excellent service. The store manager was on site to provide further assistance an willingness to support my elderly mother with all queries and questions she had. Couldn't recommend highly enough unfortunately I can't remember the young gentleman's name who assisted me but the entire store was welcoming.
March 5, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Brandino,
Thanks for your 5-star review for our colleague in the Newport Isle of White store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great knowledgeable service in renewing…
Great knowledgeable service in renewing our contract by Dan.
March 4, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
It's great to see Dan took their time to find you the best available deal David.
Thanks, The Vodafone social Media team
Amazing service from Charlie today
Amazing service from Charlie today, he really went the extra mile in helping out. Thank you, really greatful.
January 26, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Eniko. Thank you for your review for Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Darren was very helpful
Darren was very helpful. He organised for my second SIM card in fast manner! Thank you
January 20, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey,
We're glad to hear Darren got everything sorted for you Olga, thanks for the review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, really helpful. Thank you Bradley!
January 13, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan was so helpful and found me the…
Dan was so helpful and found me the deal I wanted. Great customer service!
January 6, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Chilli. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have just been to the Vodafone shop…
I have just been to the Vodafone shop in Newport Isle of Wight for my new phone set up. As I walked in Scott immediately got up and greeted me. Scott was so polite and helpful unlike the other member of staff who when Scott asked if they could assist me just said No without looking up.
Scott was brilliant and set me new phone up for me
Thank you Scott.
January 5, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Trudi,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Newport IOW
Scott gave excellent service. I would definitely recommend visiting Vodafone store Newport.
Many thanks
January 3, 2024
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi alanmarriage,
This is a great review for Scott. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Scott was awesome
Scott was awesome. He was very helpful and knowledgeable about the fones and contracts available
December 23, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Courteous, efficient and helpful customer service. Scott was patient and very customer-focused. I popped into the shop having found the online enquiry route to be less than useful. I was able to discuss my requirements in full and then conclude matters there and then. Exactly what you're normally looking for as a customer!
December 12, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Ken,
This is such an amazing review for Scott. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really good service
Really good service, so helpful and informative
December 17, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Rachel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scott is great!
Scott was extremely, helpful. Answered all of my questions with answers full of knowledge! Thank you Scott! You’re great!
December 6, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Brooke,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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