Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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See what reviewers are saying
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
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Great service by Dan as always
November 30, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Zoran, thank you for your support and great feedback for Dan.
Thanks again, The Vodafone Social Media Team
Excellent service
November 28, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Rebecca,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone upgrade
Just upgraded my contract in store - Scott guided me through the process and talked me through all the different offers so I could get the best value for money. He was super helpful and informative! I’m looking forward to my new phone arriving :)
November 23, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Leanne,
Thank you for taking the time to review, and share this great feedback for Scott.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newport IOW
Hi Sally,
Thanks for sharing your experience here. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Dan was incredibly helpful
Dan was incredibly helpful. Very charming manner
November 17, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Spencer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing
Dan was amazing!
Very polite, helpful and helped with 2/3 devices and accounts in one hit as my mother is useless!
Highly recommend the Newport Isle of Wight shop but, especially Dan!!
November 13, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Holly,
Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really good experience
Really good experience, and Darren was awesome helping me out and sorting my plan out
November 9, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi. Thank you for your review for Darren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Darren
Excellent customer service from Darren, nothing was too much to ask he explained everything perfectly.. will definitely be going back to this store in future!!
November 6, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Hannah,
Thanks for letting us know what an amazing job Darren did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store earlier in the week to…
Came into store earlier in the week to see about home broadband for my mum. Charlie was very helpful and didn't pressure me to buy it right away, I was very happy with my experience and will be back in.
November 2, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent customer service…
Deniz was brilliant at explaining all the options and helped me choose the right phone for me. Very patient with me - excellent customer skills! Thank you Deniz!
November 4, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone’s staff are great
Vodafone’s staff are great. Specially charlie of vodafone Newport.
October 31, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Sandesh,
Thanks for taking the time to review and share this great feedback for Charlie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Charlie was fantastic selling me my…
Charlie was fantastic selling me my pixel 8 pro
October 8, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful didn’t try to sell me the…
Very helpful didn’t try to sell me the most expensive package choosing to sell one that suited my needs better. Thanks for the help
October 28, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Darren was very helpful
Darren was very helpful in choosing my new phone and contract
October 25, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Terri. Thank you for your review for Darren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable person
Very helpful and knowledgeable person - Darren - served us. Thank you.
October 25, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Carol. Thank you for your review for Darren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was great he was very helpful…
Charlie was great he was very helpful and knowledgeable
October 18, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jenna,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Deniz served me today when upgrading my…
Deniz served me today when upgrading my contract. She was incredibly helpful! Highly recommend
October 17, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Liam,
This is a great review for Deniz. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Charlie was an absolutely superb…
Charlie was an absolutely superb advisor answered all my questions professionally 5 stars 👌
October 16, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jake,
Thanks for sharing this review for Charlie. If you ever need any further help, there’s a useful Help and Support section, on our website here:
https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Danny and Laura were great
Danny and Laura were great. Very knowledgeable and down to earth. Made the process of swapping from O2 simple, I could of stayed in there for hours chatting to them both. Definitely reward these two as they are clearly an asset to the branch.
September 20, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Carl. Thank you for your review for both Danny and Laura. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob has been very helpful and a…
Rob has been very helpful and a pleasure to deal with
Thankyou
August 31, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Laura. Thank you for your review for Rob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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