Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Location
Switch location53 High Street, PO30 1SB Newport IOW, GB
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See what reviewers are saying
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newport IOW
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
53 High Street, PO30 1SB, Newport IOW, United Kingdom
4.9
Excellent
197 reviews
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The Newport Vodafone Team are 1st Class!
Rob and his team in the Newport IOW store are 1st class. Their customer service is always on point, their knowledge base is hugely impressive and....they never fail to have time and a smile for all of their customers. We are very lucky to have such an awesome bunch to deal with face to face. Thank you!
August 29, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Lo,
Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Robt and his team have been able to help you.
If you ever require help, feel free to pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was seen by Charlie who helped me set…
Was seen by Charlie who helped me set up my phone. I'm not very good with tech so he was a real help. Shame he's a United fan!
August 29, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Scott,
Thanks for reviewing, and sharing your recent experience with us. We're pleased to hear Charlie has been able to help!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Rob was really helpful
Rob was really helpful, explained the options for internet access without a landline and sorted me out!
August 28, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deniz was great
July 13, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, friendly and on-to-it!
Deniz was simply brilliant!! Definitely should increase her hourly rate :)
July 6, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Chris,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Law, fantastic service so helpful, great customer service.
Law fantastic service so helpful, great customer service.
July 4, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Kate,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deniz has been extremely helpful and…
Deniz has been extremely helpful and professional
June 15, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jo,
It's great to hear Deniz has provided this service to you. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Lou was so lovely and very helpful!
June 8, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Lauren. Thank you for your review for Lou. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lou who served me was wonderful and…
Lou who served me was wonderful and very helpful
June 8, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Sara. Thank you for your review for Lou. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lou was so lovely and very helpful!
June 8, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Lauren,
Thanks for your feedback for how helpful Lou was. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Newport IOW
Hi Stefania,
Thanks for your review for our colleague in the Newport store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Outstanding customer service as always…
Outstanding customer service as always thank you both Rob and Laura so much for your patience and help
June 2, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Jane. Thank you for your review for both Rob and Laura. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob was amazing
Rob was amazing ! Totally customer centred. Highly recommended.
May 30, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Josephine,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. All staff exceptionally helpful. Thank you
May 26, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey Maggie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Service Review
Brilliant service from Deniz Newman, friendly and informative...
May 24, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Lindokuhle,
Thanks for sharing your feedback for Deniz. It's lovely to read your kind words.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Lovely Deniz very very helpful set up…
Lovely Deniz very very helpful set up my phone for me and nothing was any trouble
May 23, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Trevor,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Denis was extremely helpful
May 18, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Dave,
It's great to hear Denis was helpful in our Newport store.
We're here to help if you need anything else. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Deniz set up my phone very helpful
May 18, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Michael,
Thanks for your review for Deniz. I'm glad tp hear your phone is all set up as it should be.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Helpful Deniz was very helpful
May 10, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Deniz was wonderful!
May 4, 2023
Unprompted review
Reply from Vodafone UK - Newport IOW
Hi Brian,
Thanks for sharing how wonderful Deniz has been. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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