Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
53 High Street, PO30 1SB Newport IOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... See more
Company replied
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... See more
Company replied
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... See more
Company replied
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... See more
Company replied
Written by the company
53 High Street, PO30 1SB, Newport IOW, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deniz was very helpful. Sorted my problem very quickly

Reply from Vodafone UK - Newport IOW
My assistant went above and beyond and was very informative.

Reply from Vodafone UK - Newport IOW
Deniz was extremely helpful and very efficient.
Great service.

Reply from Vodafone UK - Newport IOW
Denis has been very helpful and efficient a positive experience

Reply from Vodafone UK - Newport IOW

Reply from Vodafone UK - Newport IOW
Deniz was very patient and helped me with my phone and explained everything very well

Reply from Vodafone UK - Newport IOW
Set up home broadband for my shop. Rob and dan was really quick and helpful

Reply from Vodafone UK - Newport IOW
I was looking for help with my dad's phone. I spoke to Charlie who was really nice and helped me and my dad chose a phone that was perfect for him. Charlie knew alot about the phones and this helped me understand what phone to buy.

Reply from Vodafone UK - Newport IOW
Charlie from newport was really helpful. Really informative and knowledgeable and helped fix my two phones!

Reply from Vodafone UK - Newport IOW
Laura was fantastic and sorted everything quickly

Reply from Vodafone UK - Newport IOW
Rob at Vodafone could not have been more helpful to me today. Nothing was too much trouble and he went above and beyond to make sure I got everything I wanted and needed. So impressed with the service. Cannot recommend more highly

Reply from Vodafone UK - Newport IOW
Rob was helpful with choosing a phone Newport IOW

Reply from Vodafone UK - Newport IOW
Lou was SO helpful and sorted my problem. In Newport Isle of wight

Reply from Vodafone UK - Newport IOW
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.