From first enquiring about upgrading my iphone to actually buying and having it set up it, the service I received from the members of staff was exemplary. All my questions were answered without makin... See more
Company replied
Location
Switch location187 High Street, DL7 8LF Northallerton, GB
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Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... See more
Company replied
Really good shop, helpful staff
Company replied
I went to Vodafone Northallerton today to discuss an upgrade to my mobile phone hoping to see Joe the store manager as he always goes above and beyond and explained what my options were available to m... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northallerton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
187 High Street, DL7 8LF, Northallerton, United Kingdom
4.9
Excellent
170 reviews
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Reply from Vodafone UK - Northallerton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service. Could answer all our questions and very knowledgeable about what options were available and what would work best for our situation. Thank you.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic shop and service
Got me a deal on a new phone and set up internet at home for me. Recommend this shop to others.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northallerton
Hey Frances,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northallerton
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
From first enquiring about upgrading my iphone to actually buying and having it set up it, the service I received from the members of staff was exemplary.
All my questions were answered without making me feel like an idiot. I would certainly recommend this store and it's staff to anyone wanting to choose a new phone and discuss air plan options. I am most satisfied.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went to Vodafone Northallerton today…
I went to Vodafone Northallerton today to discuss an upgrade to my mobile phone hoping to see Joe the store manager as he always goes above and beyond and explained what my options were available to me as an upgrade and also explained things in a very easy to understand manner so we went ahead. We live in Durham but always choose to go to Vodafone in Northallerton as I know any issues will be dealt with with no problem at all and good advice is always given.10/10
May 18, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade to new phone
Got me a fantastic deal on a new phone. Helped me with setting up, and traded my old phpne in. Great service.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Always a great experience with the guys…
Always a great experience with the guys in store! They always make us feel welcome, explain the plans thoroughly and give us lots of options!
We wouldn’t go anywhere else !
Thanks Callum
May 3, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Amanda,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to ask how to sort out a…
Went in to ask how to sort out a problem - i had deleted files from one drive, but don't know how, or what to do. Went in to the shop in Northallerton, and spoke to Joseph.he was very kind to an incompetent technology user, and helped to restore everything. Whilst there, we looked at the other phone and took out another plan. He was lovely (Joseph, that is!) And deserves recognition for his polite, helpful and pleasant service. Thanks
April 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Jp,
Thanks for the lovely review and fantastic support for Joseph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent efficient service such…
Excellent efficient service such helpful knowledgeable and friendly staff ,we are in our eighties they are so patient and always have time for us thank you keep up the brilliant Service
April 4, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Massive shout out to the guys in…
Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem to care about how to treat customers, the lads here always go above and beyond. Nothing is too much trouble and the conversation is always brilliant. Well done boys, it’s much appreciated
April 21, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had the best help with our sim…
We had the best help with our sim renewal! We just wanted a cheaper plan that would still accommodate all our needs and they did that with amazing service and friendly attitudes :)
April 19, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and helpful advice
I recently visited Vodafone with a few different things I needed help with, and I left feeling really impressed. The staff handled each one with patience, professionalism, and clear expertise.
The customer service was excellent from start to finish. Everything was explained in a straightforward and helpful way, and I never felt rushed or overlooked.
Overall, a very positive experience. Highly recommended!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Angela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northallerton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Fabulous customer service. Saved us some money
April 7, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Mhairi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store visits
Joe - second time he has helped me and he is exceptional
March 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Pippa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Recommended
Callum was really helpful and upgraded me to a new phone. Great store and team in northallerton
March 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into your Northallerton branch to…
Came into your Northallerton branch to sort out an elderly neighbour’s mobile phone issue. Joe 🤩 sorted it out no problem then looked into getting me a better deal on my current phone and broadband. Saved me £36 a month. Superb service!! Thank you very much.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Jan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good shop thank you
March 21, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Lucas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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