Fantastic customer service from both the lads who were working on the afternoon of Friday 21st August. I was assisted by Ethan who was faultless throughout the process of ordering me a new phone,... See more
Company replied
Location
Switch location187 High Street, DL7 8LF Northallerton, GB
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See what reviewers are saying
As always, the staff were very friendly and helpful, not only did they sort our problem out but they saved me some money, very happy customer.
Company replied
Really good shop, helpful staff
Company replied
Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northallerton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
187 High Street, DL7 8LF, Northallerton, United Kingdom
4.9
Excellent
176 reviews
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Really good
Needed to get a new phone on a better plan and managed to get it done on the phone. The Northallerton shop helped me get the new one set up. Really helpful and friendly.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Trevor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Joe was great
Joe was great, full of knowledge and very helpful! Great service, thank you!
September 20, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Needed a new phone
Needed a new phone, the lads in northallerton got me a new one ordered at a good deal, and sorted out moving my data onto it. Recommended shop.
September 19, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Upgrade and Home broadband
September 14, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're happy to hear this and thank you for leaving us this lovely feedback!
Thanks,
Vodafone Social Media Team
Brilliant service as always from Joe.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Northallerton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Brilliant experience in Northallerton…
Brilliant experience in Northallerton shop. I found a fantastic deal for a new phone for less money than I was spending. Joe even helped me claim the free gift from samsung after transferring all my data. Amazing.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Rachael,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and easy experience
Quick and easy experience, very informed and helpful staff
August 12, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great store and service
Ethan was brilliant. Highly recommend this store.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Doreen,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Really helpful and friendly service from Joseph despite some system issues. Got a great deal on a new iPhone and traded my old one in. Fabtastic
August 1, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional service
Helped me transfer both my mobile and broadband over from BT, and a great price, and all done quickly and efficiently
July 21, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Callum in…
Brilliant service from Callum in Northallerton
July 19, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Victoria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Really helpful and knowledgeable team in Northallerton. Thanks so much for sorting out my eSIM - made things so much easier.
July 10, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Rachel,
We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and knowledgable
Joe at Northallerton branch was incredibly helpful, knowledgable and quick with dealing with my upgrades and enquiries.
I can’t believe I wasted over an hour in the York store getting nowhere when it was all sorted in Northallerton in 20 minutes.
Would recommend this shop and the staff there to everyone.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Rebecca,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and honest
Brilliantly helpful team in Northallerton. Recommended a new phone for me and kept my existing plan as offered good value. Thank you to everyone in the store.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Silvia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service as always
June 21, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A VERY good Shop
Very well served by the guys in the shop. They could not have been more helpful and we will continue to use this shop
June 18, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
This is great to hear Paul, thank you so much for the review and your continued custom!
Social Media Team
Joe and Ethan were absolutely…
Joe and Ethan were absolutely outstanding and helped me with an ongoing problem in 5 minutes
June 7, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're happy to hear that our team resolved your issue quickly and effectively.
Thank you for sharing your positive experience,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, sorted out an issue with my new phone. Highly recommend the Northallerton Vodafone store
June 6, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hi Neil, we are pleased to hear about your fantastic experience. It's great to hear the staff were helpful, troubleshooting to success and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Joseph at the Northallerton shop was…
Joseph at the Northallerton shop was very professional and sorted my new contract quickly and was very helpful.
June 1, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Anne ,
Thanks for the lovely review and fantastic support for Joseph .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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