Fantastic customer service from both the lads who were working on the afternoon of Friday 21st August. I was assisted by Ethan who was faultless throughout the process of ordering me a new phone,... See more
Company replied
Location
Switch location187 High Street, DL7 8LF Northallerton, GB
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See what reviewers are saying
As always, the staff were very friendly and helpful, not only did they sort our problem out but they saved me some money, very happy customer.
Company replied
Really good shop, helpful staff
Company replied
Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northallerton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
187 High Street, DL7 8LF, Northallerton, United Kingdom
4.9
Excellent
176 reviews
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Reply from Vodafone UK - Northallerton
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous customer service
Fabulous customer service. Saved us some money
April 7, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Mhairi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store visits
Joe - second time he has helped me and he is exceptional
March 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Pippa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Recommended
Callum was really helpful and upgraded me to a new phone. Great store and team in northallerton
March 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Amy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into your Northallerton branch to…
Came into your Northallerton branch to sort out an elderly neighbour’s mobile phone issue. Joe 🤩 sorted it out no problem then looked into getting me a better deal on my current phone and broadband. Saved me £36 a month. Superb service!! Thank you very much.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Jan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good shop thank you
March 21, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Lucas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Helpful store
Joe dealt with my queries and was really helpful. I wanted to renew my contract and he spends time explaining my options clearly. He is always very helpful.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Jackie,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mobile and broadband
Joseph and Callum were really good. Highly recommended shop.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Patrick,
Thanks for the lovely review and fantastic support for Joseph and Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All the guys in the Northallerton store…
All the guys in the Northallerton store are absolutely amazing!! they are so knowledgeable and helpful- going out of their way to sort out problems we’ve had with our phones and network etc - nothing is too much trouble !!!
Couldn’t do without them - make sure we always have a store in Northallerton Vodaphone!!
January 28, 2026
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Vanessa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joe served us in Northallerton
Joe served us in Northallerton, we have dealt with him a couple of times and both times been brilliant super knowledgeable and makes it so much easier and helps you find the best deal
December 27, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Emily,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and happy to spend the…
Very helpful and happy to spend the time explaining Plans and differences between phones
December 16, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Service
Really good and efficient service from both Callum and Joe. Thank you to the Northallerton team.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Service
I always find changing my mobile phone a daunting prospect but Ethan in the Vodaphone shop in Northallerton was very helpful and patient . He answered all my questions and put my mind at rest regarding changing over to a new phone.
I got an amazing deal too !
Would highly recommend Vodaphone Northallerton. Thank you Ethan!”
November 29, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Mrs Henderson,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service above and beyond
I must inform you that the service I received from Callum was absolutely fantastic he was so kind and very patient to get my husbands little old Samsung phone working
He went over and above to rectify the problem I received a phone call to say it was all set to go
It’s not often you get such attention to detail and I would highly recommend this store
A big thank you to Ethan as well kind polite and courteous well done
November 6, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're happy to hear about the fantastic support you received! We appreciate your kind words regarding the patience and attention to detail shown.
If you ever need anything, please reach out to our team on Facebook or Instagram.
Many thanks,
Vodafone Social Media Team
Great staff make buying a phone a pleasure.
The staff made the whole process very easy. Nothing was too much trouble. They were knowledgeable but also very flexible to fit the features of the phone and packaged to my needs. My phone needed to be ordered and this arrived as promised and all the paperwork was already done. I will definitely be back again.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic. Have been with Vodafone for a long time and the Northallerton store is always really friendly and helpful.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hi. We're happy to hear that the Northallerton store is consistently friendly and helpful. We appreciate your long-term loyalty and this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Northallerton
We appreciate you taking the time to share your positive experience with our service; we are so glad to hear it was good!
Thanks,
Vodafone Social Media Team
Couldn't have been more helpful
Couldn't have been more helpful. Thank you
October 28, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hi. We are so happy to hear that we were able to provide such helpful assistance! Thank you for your wonderful feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and nothing was to…
Extremely helpful and nothing was to much - thank you!
October 12, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ethan was so easy to deal with
Ethan was so easy to deal with, super professional, knowledgeable, explained everything in really simple terms and very friendly. He got us sorted with two phones & plans for our daughters. Joe was also great working together with Ethan to get the two phones sorted for us!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Northallerton
Hey Miss Thompson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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