This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.
Company replied
Location
Switch location36-37 Witton Street, CW9 5DE Northwich, GB
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See what reviewers are saying
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... See more
Company replied
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... See more
Company replied
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very p... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Northwich
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36-37 Witton Street, CW9 5DE, Northwich, United Kingdom
4.9
Excellent
253 reviews
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Chelsea was very welcoming and very…
Chelsea was very welcoming and very knowledgable and made the purchase seamless
May 28, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Vodafone experience.
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience with Chelsea today…
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich
May 28, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerry and the team always look after me…
Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)
May 22, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
will was amazing and very informative…
will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will
May 5, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Liv,
Thanks for the lovely review and fantastic support for Will .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very impressed
I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!
May 4, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Tanya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the northwich store…
I went into the northwich store yesterday and was served by a fantastic gentleman called Will. He helped by explain things in a simple manner so i understood everthing. He is a credit to your business!
April 28, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Two v helpfull ladies Liv and Kerry
Two v helpfull ladies Liv and Kerry - helped me swap over sim due to broken screen on my steam powered Doro
I always use this Northwich store - never changes - thank you
April 7, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Wayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Olivia at the Northwich store was very…
Olivia at the Northwich store was very helpful, friendly and patient sorting out my sons phone and watch
March 28, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Stuart,
Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Will and Chris in…
Great experience with Will and Chris in store. Fantastic deal and customer service through out. Highly recommended
April 3, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Brad,
Thanks for the lovely review and fantastic support for Will and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was extremely helpful and…
Chelsea was extremely helpful and polite. Explained everything perfectly.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was amazing!
Kerry was amazing!
I have to say I wasn't the easiest customer!
But Kerry managed to find the best deals for me (phone,air time,broadband )
I can't thank her enough, as she was very patient and a real professional!
Northwich office is truly lucky to have her as a team member!
Thank you ,one very happy customer 😊
March 27, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will helped me with my new wifi router
Will helped me with my new wifi router, he was amazing, so easy to talk to and really helped me. He was very quick and efficient and made the whole process seem so easy. Brilliant worker!
March 19, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
I came in to buy a new affordable phone and the experience was easy and quick. Chelsea was very knowledgeable and helpful. Chris also helped me with an issue on my old phone. The hold process took no time at all and I was happy with the deal.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Mr Hackney,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris the Store Manager was exemplary
Chris the Store Manager was exemplary. He dealt with the transfer of our business account with sheer professionalism. He was ably assisted by Will and Chelsea. I’d thoroughly recommend this store for your mobile phone requirements. Thank you!
March 12, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was excellent in sorting my…
Chelsea was excellent in sorting my broadband contract out she explained everything that would be happening. Well done Chelsea.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Pat,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience today
Chelsea was really informative and helpful with my upgrade. She also sorted out our family plan and got us a great deal with our Internet too! She was really patient with our questions and I felt that we were really listened to.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chelsea was very helpful not only…
Chelsea was very helpful not only sorting out a new phone and cheaper contract, but I also had problems getting onto the my Vodafone app, which she and her colleague patiently sorted out.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the shop as we had a problem…
Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!
February 14, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey Rachel,
Thanks for the lovely review and fantastic support for Chris and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry at Northwich store
Kerry was friendly and efficient. She listened to what I wanted and understood what I required.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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