Vodafone UK - Nottingham Reviews 

243
TrustScore 5 out of 5

4.9

34 Clumber Street, NG1 3GB NOTTINGHAM, GB


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Rated 5 out of 5 stars

For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more

Company replied

Rated 5 out of 5 stars

One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.

Company replied

Rated 4 out of 5 stars

Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more

Company replied

Rated 5 out of 5 stars

Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nottingham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

41,691 reviews in the last 12 months

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Rated 5 out of 5 stars

It was very helpful

It was very helpful

June 24, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi Julia, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was worth the 20 min wait outside…

It was worth the 20 min wait outside the Vodaphone shop before it opened, to be greeted by Danii. Clearly spoken, patient, very knowledgable & helpful about Vodaphone & Apple products. I explained the problem with messages from Vodaphone regarding eSIM which Danii was able to resolve easily.
Danii professionally handled all aspects of my repeat 2 yr Contract, gathering all relevant required information enabling the final contract to be agreed on.

June 21, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Netenata,

Thanks for the lovely review and fantastic support for Danii. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience at the…

I had a fantastic experience at the Vodafone store in Nottingham. I went in needing to set up two mobile SIMs and a new home broadband package, Aasiyah and Tom were great n looked after us from start to finish.thank you guys

June 17, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

"Hey Rio,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Amazing staff

Zach was amazing and very professional
Highly recommend!!

June 13, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Jeena,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rich is actually very nice

Rich is actually very nice, a true customer service representative. I actually enjoyed every moment trying to put me through the things I needed.

June 10, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi Benjamin, thank you so much for your wonderful review and the amazing support you’ve shown for Rich, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thank you so much for Robert assistance…

Thank you so much for Robert assistance in transferring my broadband service from my previous provider to Vodafone. I am incredibly satisfied with Robert service, Robert sincerity and polite manner made the whole process seamless.
I am really looking forward to enjoying Vodafone's fast and stable broadband service.

June 6, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Rock,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom and Richard were amazing today…

Tom and Richard were amazing today brought two phone amazing knowledge gave me a good deal will be back again lovely staff

June 5, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aasiyah thenk you

June 3, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Petrica,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asaiyah the Retail Advisor who helped…

Asaiyah the Retail Advisor who helped me during this process was superb! Very helpful and professional 👌 Thanks again for helping me set up a contract for my new Galaxy watch Ultra 😃 😊

June 2, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly, professional, trustworthy

Tom and Aasiyah did a such a lovely job of advising me today, they were friendly, knowledgable and felt trustworthy all the way through. They broke the deal down for me and worked out the difference so I clearly understood all costs involved. They made sure I got a good deal and I was only in the store around 10 minutes. Vodafone has never given me problems and our Nottingham store is welcoming

June 1, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Dolly,

Thanks for the lovely review and fantastic support for Tom and Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aasiyah and Tom

Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding that I already have my mobile with Vodafone = extra discounts and cost reductions. Fabulous.

June 1, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Jon,

Thanks for the lovely review and fantastic support for Aasiyah and Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I came into store after looking…

Today I came into store after looking around many different places for a new phone. I then was approached by Aasiyah who guided me through and we found a product that matched my needs. Throughout the process she was very clear and helpful, this made my day pretty awesome.
Big thanks to Aasiyah.

May 24, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zach was great and super accommodating!

Zach was great and super accommodating!

May 18, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful guys

Really helpful guys ! Thank you Rich and Tom at Nottingham Vodafone!

May 8, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Florin.



This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at

https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Network migration

Tom and Rich made my switch ( from Three) smooth and easy
Definitely recommend, 5 stars from me today !

May 8, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Albertina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was so helpful and knowledgable .

Sam was so helpful and knowledgable .
Would recommend this store for your mobile needs.

May 3, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Jayne,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been having weeks of problems that…

Been having weeks of problems that could not be sorted out over the phone however Tom in the nottingham branch sorted this out straight away!! Amazing thanks so much

April 8, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, staff super helpful, knowledgeable and friendly. Answered my questions, reassured me and provided great recommendations. 10 out of 10.

April 2, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tailored plan for what best suits you

They were totally happy to tailor the device and plan options to whatever suited me best, answered all my questions and helped me check alternatives.

Sam at the Nottingham branch was really friendly and helpful, got me the deal I was looking for.

April 3, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Connor,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service.

April 2, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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