Vodafone UK - Nottingham Reviews 

243
TrustScore 5 out of 5

4.9

34 Clumber Street, NG1 3GB NOTTINGHAM, GB


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Rated 5 out of 5 stars

For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more

Company replied

Rated 5 out of 5 stars

One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.

Company replied

Rated 4 out of 5 stars

Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more

Company replied

Rated 5 out of 5 stars

Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nottingham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service - all sort d!

April 2, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Limara

I had a query about my Vodafone account so found the Vodafone shop in Nottingham City Centre. Limara listened to my concern, asked a couple of questions, and looked up my account. Within 15 mins it had all been sorted. She was brilliant, knowledgeable, straight to a solution, no-fuss, no hassle visit. Really appreciate the great customer service from Limara :)

March 30, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great work Keanu

Great work Keanu. Thank you 🙏

April 1, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Robert was very knowledgeable and gave very good advice. I didn't come away with the phone I had wanted,but I believe this was the correct decision. I was advised on the phone that suited me best. Robert helped me transfer my data from my old phone and this was carried out successfully. I have subsequently managed to log into everything I needed to, so am very happy.

March 16, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was amazing

Mark was amazing, patient, friendly and sorted out my issues and was able to show me the deals available.

March 23, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi Susan ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mark —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As soon as i walked in i got a nice…

As soon as i walked in i got a nice welcome & excellent service from Limara & it was everything i expected from Vodafone

March 21, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rob

Great service from Rob. Quick and efficient. Sorted out a new phone and setup.

March 20, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Chris,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Huge savings!

Robert served me in the Nottingham branch and saved me a fortune!

March 20, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Rob

Great service by Rob, new phone and tablet - would recommend to everyone.

March 19, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom sorted out both our phone contracts…

Tom sorted out both our phone contracts and at a better price, whilst arranging our switch to Videophone Broadband ( bing installed 6 days later at our request). Handled everything with ease. Very informed and knowledgeable. Excellent service. Many thanks

March 6, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard at Columba street…

I Went in for a nosey on Columba street Nottingham and was approached by Richard. After a couple of questions and looking at my account he advised my current deal was out of date and showed me how I could upgrade my existing phone and lower my tariff. Well
Played sir, well played

February 24, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, excellent help, everything was explained well, thank you Zach

February 16, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Jo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I like the service and sam is really nice


I like the service and sam is really nice he did explain all the things in detail. I do recommend here.

February 23, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Namrata,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am so happy for him thank you so much…

I am so happy for him thank you so much for your help I wish you good luck happy Ramadan SAM thank you again SAM❤️❤️

February 23, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Muzhda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent

v gd team proff.

February 20, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Clare,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zachary really helped us today get a…

Zachary really helped us today get a new upgrade but also transfer all files. He was really patient and gave us lots of advice.

February 11, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Holly,

Thanks for the lovely review and fantastic support for Zachary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and sensible prices

February 7, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zach was great with us he’s the best at…

Zach was great with us he’s the best at clumber st Vodafone and as an EE customer he has convinced me to move over to Vodafone which I indeed will do when my current plan is up

February 3, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rich helped me a lot finding the best…

Rich helped me a lot finding the best broadband deals, we discussed more about sims and phone treading…
Our conversation was mind blowing.. he’s really nice and so helpful.

January 31, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Fede,

Thanks for the lovely review and fantastic support for Rich.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Store Manager…

⭐️⭐️⭐️⭐️⭐️ Outstanding Store Manager Exceptional Service
Visited the Nottingham store today. The store manager, Rich, was next level. Very respectful, answered all questions, very high quality service I highly recommend the service.

January 30, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Lucretia,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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