Vodafone UK - Nottingham Reviews 

243
TrustScore 5 out of 5

4.9

34 Clumber Street, NG1 3GB NOTTINGHAM, GB


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Rated 5 out of 5 stars

For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more

Company replied

Rated 5 out of 5 stars

One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.

Company replied

Rated 4 out of 5 stars

Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more

Company replied

Rated 5 out of 5 stars

Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Nottingham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Came to the store I was very worried…

Came to the store I was very worried Sam was great help he really unstressed me out lovely chap it's a shame he's not from this store

November 25, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Keanu was a great help advice

Keanu was a great help advice

November 22, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Evelyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help and nice

Great help and nice

November 13, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

He takes his time to explain…

He takes his time to explain professionally.

November 11, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was really helpful in getting…

Sam was really helpful in getting everything sorted for us. I actually came in for porting my number and he was extremely helpful in getting the plans sorted

November 8, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi. We're happy to hear that the number porting process and plan selection went smoothly. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Big thank you!

Big thank you to Richard for helping me fix my SIM issue in store this weekend - made the process very straightforward and relaxed and even found me a better deal on my contract. Thank you for making my day!

November 2, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi. We're happy to hear that the in-store team member was able to resolve your SIM issue and find you a better deal. We really appreciate you taking the time to leave us this feedback.If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Limara was absolutely fabulous at…

Limara was absolutely fabulous at Clumber Street Vodafone shop in Nottingham .
She was so patient and so professional .
So knowledgeable.
We asked her about three different things and she answered everything and helped us sort out everything.
Ty Limara . We will be back to sort our broadband .

October 30, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received. We look forward to seeing you again when you're ready to explore broadband options. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff Zach he services is…

The staff Zach he services is brilliant, he’s help to solve our my problems
Very professional

November 1, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi. We're so glad to hear that a member of our team provided brilliant and professional service and helped resolve your issues. We appreciate you taking the time to leave us this review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Rich is the best whenever I walk in he is the one to serve me.
He gives you all the time explaining all you need to understand.
Definitely Vodafone i stay.

October 30, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi. We're happy to hear that you had such a positive experience! It's great to know that our team member provided you with excellent support. Thank you for your feedback and for choosing us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer services

October 15, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom and Rich

Tom was very helpful in sorting out our airtime plans for me and my mum, saving both of us money each month. Talked through a variety of offers and explained which ones would better suit our plans. The manager Rich was also very helpful and approachable on arrival in store. Great customer service on a busy Saturday!

October 11, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam the man, super star soon to be manager

Sam is great, super helpful... amazing help with new products, switching accounts etc...
100% recommended.

October 11, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Inc phone number

Vodafone Inc phone number Can you give me?

October 4, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zach!

Zach was very friendly,helpful and respectful when I went in to get my new fold phone. I didnt feel rushed at all and he explained every part of the process to me perfectly!

September 20, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rich is a great assistant friendly and…

Rich is a great assistant friendly and sorted me out quickly

September 17, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi Ussy. Thank you for your review for Rich. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The process is simple and easy

The process is simple and easy. Great customer experience.

September 13, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice service

He is cool and does his work in a professional way. It’s was a fun service.

September 12, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service 👏

Very good customer service 👏

September 1, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zach is amazing

Zach is amazing

September 1, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicking was amazing

Nicking was amazing, helped me get a new phone, thank you

August 15, 2025
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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