For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more
Company replied
34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more
Company replied
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
Company replied
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more
Company replied
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more
Company replied
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34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom
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Came to the store I was very worried Sam was great help he really unstressed me out lovely chap it's a shame he's not from this store

Reply from Vodafone UK - Nottingham

Reply from Vodafone UK - Nottingham

Reply from Vodafone UK - Nottingham
He takes his time to explain professionally.

Reply from Vodafone UK - Nottingham
Sam was really helpful in getting everything sorted for us. I actually came in for porting my number and he was extremely helpful in getting the plans sorted

Reply from Vodafone UK - Nottingham
Big thank you to Richard for helping me fix my SIM issue in store this weekend - made the process very straightforward and relaxed and even found me a better deal on my contract. Thank you for making my day!

Reply from Vodafone UK - Nottingham
Limara was absolutely fabulous at Clumber Street Vodafone shop in Nottingham .
She was so patient and so professional .
So knowledgeable.
We asked her about three different things and she answered everything and helped us sort out everything.
Ty Limara . We will be back to sort our broadband .

Reply from Vodafone UK - Nottingham
The staff Zach he services is brilliant, he’s help to solve our my problems
Very professional

Reply from Vodafone UK - Nottingham
Rich is the best whenever I walk in he is the one to serve me.
He gives you all the time explaining all you need to understand.
Definitely Vodafone i stay.

Reply from Vodafone UK - Nottingham
Tom was very helpful in sorting out our airtime plans for me and my mum, saving both of us money each month. Talked through a variety of offers and explained which ones would better suit our plans. The manager Rich was also very helpful and approachable on arrival in store. Great customer service on a busy Saturday!

Reply from Vodafone UK - Nottingham
Sam is great, super helpful... amazing help with new products, switching accounts etc...
100% recommended.

Reply from Vodafone UK - Nottingham

Reply from Vodafone UK - Nottingham
Zach was very friendly,helpful and respectful when I went in to get my new fold phone. I didnt feel rushed at all and he explained every part of the process to me perfectly!

Reply from Vodafone UK - Nottingham
Rich is a great assistant friendly and sorted me out quickly

Reply from Vodafone UK - Nottingham
The process is simple and easy. Great customer experience.

Reply from Vodafone UK - Nottingham
He is cool and does his work in a professional way. It’s was a fun service.

Reply from Vodafone UK - Nottingham

Reply from Vodafone UK - Nottingham

Reply from Vodafone UK - Nottingham
Nicking was amazing, helped me get a new phone, thank you

Reply from Vodafone UK - Nottingham
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