I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
Clive was 110% amazing…. He is kind, professional and put me at my ease… I will not forget my experience with him… I have had a rough time of late and this experience has helped me to feel human again... See more
Company replied
Best customer service EVER at vodafone paignton. So helpful,knowlegable and very friendly. Both staff members went over and above. Thank you both 😀
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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Sean was very patient and helpful with setting up our phones

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Che and Sean have exceeded our expectations with their help and knowledge, I’d like to thank them very much

Reply from Vodafone UK - Paignton
Best customer service EVER at vodafone paignton.
So helpful,knowlegable and very friendly.
Both staff members went over and above.
Thank you both 😀

Reply from Vodafone UK - Paignton
Sean from the Paignton vodaphone store was most helpfull indeed and efficient today. Now i have the ideal phone and monthly plan for me.

Reply from Vodafone UK - Paignton
Che was really helpful and knowledgeable,very impressed.

Reply from Vodafone UK - Paignton
Clive was 110% amazing…. He is kind, professional and put me at my ease… I will not forget my experience with him… I have had a rough time of late and this experience has helped me to feel human again…. Thank you so much 🙏

Reply from Vodafone UK - Paignton
Che was very helpful on a number of topics throughout my visit. Happy with the experience and banter. Thank you

Reply from Vodafone UK - Paignton
Beth was fantastic. I was so frustrated with Vodafone but she explained everything really clearly. So helpful!

Reply from Vodafone UK - Paignton
Clive really helpful setting up new device due issue with software on old phone, brilliant service

Reply from Vodafone UK - Paignton
Extremely helpful, and welcoming, and advices second to none, great experience

Reply from Vodafone UK - Paignton
Guys helped me transfer information from old to new

Reply from Vodafone UK - Paignton
I arrived spoke to Beth I explained what I wanted and she sorted it out and was very pleasantl and polite and she made the experience very happy easy and explained everything as she did it

Reply from Vodafone UK - Paignton
Very good customer service.. explained everything so I could understand. Very happy

Reply from Vodafone UK - Paignton
Beth is very friendly & helpful & I really appreciate her help today.

Reply from Vodafone UK - Paignton
Sean was very helpful in helping is reset our phone and preparing our new phone, excellent customer service!

Reply from Vodafone UK - Paignton
Both Sean and Clive were a great help, explained everything in detail about our plan and couldnt be happier

Reply from Vodafone UK - Paignton
The guys at Vodafone Paignton did a great job helping us find a phone we liked and setting it up for us

Reply from Vodafone UK - Paignton
Sean was very patient and helped me set up my new Samsung phone

Reply from Vodafone UK - Paignton
Great service and was able to give me a fab deal on my current plan also brought my sons down to! Thank you!

Reply from Vodafone UK - Paignton
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