Vodafone UK - Paignton Reviews 

261
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied

Rated 5 out of 5 stars

Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied


Company details


Contact info

  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly helped me very much as…

Very friendly helped me very much as it saved me money today
Thank you

December 12, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The member of staff Sean was so helpful &…

The member of staff Sean was so helpful & didn't rush me into any decisions. I am very happy with the service here in the Paignton Store. Would always recommend.

December 6, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Janice,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service clive

December 5, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service in the Paignton…

Great customer service in the Paignton store.

Clive was extremely helpful, professional knowledgeable and patient with me.

I upgraded my phone to a new iPhone and I’m very happy with my purchase.

I always use the Paignton store for any issues or upgrades I need.

Thank you so much Clive for your time.

Happy Xmas xx

December 5, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Sarah,

Thank you so much for your wonderful review and the amazing support you’ve shown for Clive—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very helpful assisting me with…

Sean was very helpful assisting me with my new phone

November 21, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Sean

Great service by Sean

November 14, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Clive

Excellent service by Clive. At Paignton very efficient and knowledgeable top class a credit to the company

October 15, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Clive went above and beyond to help with setting up my new phone. He even stayed on after the shop had closed to help. Would give more than 5 stars if I could.

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paignton Vodaphone Was Perfect

I came to the Vodaphone store this Afternoon, (02.10.25) and was served by Dom. At first I thought I would be unable to set up a contract so enquired if the phone and colour, (IPhone 16, Blue) was available in store.

After checking the stock, Dom reassured me he should be able to set up the contract if I was keen. I took a seat and set up the account. The service provided without was beyond my expectations and Dom went above and beyond.

Any questions asked, Dom was able to provide an answer within a heartbeat. I felt like I was in good hands.

I set up the account, contract and device plan within half an hour. The whole process was smooth as butter.

October 2, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best experience

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt definitely go and have a chat, Clive knows his stuff and vodaphone have the best prices! Thank you again Clive top man!

September 21, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantasic experiance

Fantasic experiance , friendly staff

September 21, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was extremely helpful and took…

Clive was extremely helpful and took his time explaining all my options and costs, explained how to change everything over,all in all, all the staff were friendly and helpful, great experience

September 1, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Torquay Store today and…

I visited the Torquay Store today and spoke to the store manager Adam. He was very friendly and helpful going through my contract deal i wanted to switch to Vodaphone because they are the peoples network and my current provider was not wiling to match the price Vodaphone would give me. Adam And Che are both amazing at there jobs friendly and supportive. I even took my mums old phone in and asked if Adam could send her photos videos and contacts over to her new phone which was not on Vodaphone but while I was getting my new plan set up he did it for me. Thankyou very much to Adam Che and Torquay Vodaphone Store I am really glad I have chosen Vodaphone.

August 26, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Lee,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paignton is a great store with friendly staff

Sean was a fantastic advisor. Very professional, patient and discussed my options.

I needed an upgrade and found a phone perfect for me and fortunately the phone was in stock too in my favourite colour.

Sean is an asset to the company, polite, friendly and knowledgeable. Thank you so much x

August 22, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very knowledgeable. Helped me with all my questions and helped me get the best deal and solution for my needs.
Staff very friendly and professional.
Highly recommend.

August 9, 2025
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Emily,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was very helpful helping me with…

Clive was very helpful helping me with moving to Vodafone and then assisting me further with help with my phone

July 22, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Ann,

Thanks for the lovely review and fantastic support for Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean and Clive were both very helpful…

Sean and Clive were both very helpful assisting me set up my new phone

July 19, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Pauline,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sean and Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Service

Clive in the Paignton Branch was absolutely amazing! I went in with my daughter to upgrade our phones & he went through everything with us. Very patient, knowledgeable & got us both an amazing deal & most importantly a pink one for her! Thank you so much. Would definitely recommend you & Vodafone!

July 16, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey there,


This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from clive he likes…

Excellent service from clive he likes coffees !

July 11, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Susan,

Thanks for the lovely review and fantastic support for Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was extremely patient and helpful

Beth was extremely patient and helpful.
She sorted out great deals for our mobiles and broadband

July 7, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Karen


Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

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