Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
Written by the company
36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly helped me very much as it saved me money today
Thank you

Reply from Vodafone UK - Paignton
The member of staff Sean was so helpful & didn't rush me into any decisions. I am very happy with the service here in the Paignton Store. Would always recommend.

Reply from Vodafone UK - Paignton
Great customer service in the Paignton store.
Clive was extremely helpful, professional knowledgeable and patient with me.
I upgraded my phone to a new iPhone and I’m very happy with my purchase.
I always use the Paignton store for any issues or upgrades I need.
Thank you so much Clive for your time.
Happy Xmas xx

Reply from Vodafone UK - Paignton
Sean was very helpful assisting me with my new phone

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Excellent service by Clive. At Paignton very efficient and knowledgeable top class a credit to the company

Reply from Vodafone UK - Paignton
Clive went above and beyond to help with setting up my new phone. He even stayed on after the shop had closed to help. Would give more than 5 stars if I could.

Reply from Vodafone UK - Paignton
I came to the Vodaphone store this Afternoon, (02.10.25) and was served by Dom. At first I thought I would be unable to set up a contract so enquired if the phone and colour, (IPhone 16, Blue) was available in store.
After checking the stock, Dom reassured me he should be able to set up the contract if I was keen. I took a seat and set up the account. The service provided without was beyond my expectations and Dom went above and beyond.
Any questions asked, Dom was able to provide an answer within a heartbeat. I felt like I was in good hands.
I set up the account, contract and device plan within half an hour. The whole process was smooth as butter.

Reply from Vodafone UK - Paignton
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt definitely go and have a chat, Clive knows his stuff and vodaphone have the best prices! Thank you again Clive top man!

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Clive was extremely helpful and took his time explaining all my options and costs, explained how to change everything over,all in all, all the staff were friendly and helpful, great experience

Reply from Vodafone UK - Paignton
I visited the Torquay Store today and spoke to the store manager Adam. He was very friendly and helpful going through my contract deal i wanted to switch to Vodaphone because they are the peoples network and my current provider was not wiling to match the price Vodaphone would give me. Adam And Che are both amazing at there jobs friendly and supportive. I even took my mums old phone in and asked if Adam could send her photos videos and contacts over to her new phone which was not on Vodaphone but while I was getting my new plan set up he did it for me. Thankyou very much to Adam Che and Torquay Vodaphone Store I am really glad I have chosen Vodaphone.

Reply from Vodafone UK - Paignton
Sean was a fantastic advisor. Very professional, patient and discussed my options.
I needed an upgrade and found a phone perfect for me and fortunately the phone was in stock too in my favourite colour.
Sean is an asset to the company, polite, friendly and knowledgeable. Thank you so much x

Reply from Vodafone UK - Paignton
Excellent customer service, very knowledgeable. Helped me with all my questions and helped me get the best deal and solution for my needs.
Staff very friendly and professional.
Highly recommend.

Reply from Vodafone UK - Paignton
Clive was very helpful helping me with moving to Vodafone and then assisting me further with help with my phone

Reply from Vodafone UK - Paignton
Sean and Clive were both very helpful assisting me set up my new phone

Reply from Vodafone UK - Paignton
Clive in the Paignton Branch was absolutely amazing! I went in with my daughter to upgrade our phones & he went through everything with us. Very patient, knowledgeable & got us both an amazing deal & most importantly a pink one for her! Thank you so much. Would definitely recommend you & Vodafone!

Reply from Vodafone UK - Paignton
Excellent service from clive he likes coffees !

Reply from Vodafone UK - Paignton
Beth was extremely patient and helpful.
She sorted out great deals for our mobiles and broadband

Reply from Vodafone UK - Paignton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.