Vodafone UK - Paignton Reviews 

261
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied

Rated 5 out of 5 stars

Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied


Company details


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  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Clive was 110% amazing…

Clive was 110% amazing…. He is kind, professional and put me at my ease… I will not forget my experience with him… I have had a rough time of late and this experience has helped me to feel human again…. Thank you so much 🙏

April 18, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Cheryl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was very helpful on a number of…

Che was very helpful on a number of topics throughout my visit. Happy with the experience and banter. Thank you

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you!

Beth was fantastic. I was so frustrated with Vodafone but she explained everything really clearly. So helpful!

March 25, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive really helpful setting up new…

Clive really helpful setting up new device due issue with software on old phone, brilliant service

March 14, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Julie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, and welcoming, and advices second to none, great experience

March 13, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey there,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Guys helped me transfer information…

Guys helped me transfer information from old to new

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Rhonda,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I arrived spoke to Beth I explained…

I arrived spoke to Beth I explained what I wanted and she sorted it out and was very pleasantl and polite and she made the experience very happy easy and explained everything as she did it

March 12, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Nick,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service.

Very good customer service.. explained everything so I could understand. Very happy

March 9, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Steph,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth is very friendly & helpful & I…

Beth is very friendly & helpful & I really appreciate her help today.

February 25, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very helpful in helping is…

Sean was very helpful in helping is reset our phone and preparing our new phone, excellent customer service!

February 17, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Ken,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both Sean and Clive were a great help

Both Sean and Clive were a great help, explained everything in detail about our plan and couldnt be happier

February 7, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Helen,

Thanks for the lovely review and fantastic support for ean and Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys at Vodafone Paignton did a…

The guys at Vodafone Paignton did a great job helping us find a phone we liked and setting it up for us

February 7, 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very patient and helped me set…

Sean was very patient and helped me set up my new Samsung phone

February 4, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Mary,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and was able to give me a…

Great service and was able to give me a fab deal on my current plan also brought my sons down to! Thank you!

February 3, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Kelly,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional and polite service from…

Professional and polite service from Beth.

January 29, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have now changed to Sky as it was…

I have now changed to Sky as it was cheaper and I enjoy the Dky box.
It is a shame that I will miss a lot of help and support with my mobile phone. Clive in Paignton has been so helpful .

January 26, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Gillian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very helpful explaining my…

Sean was very helpful explaining my bills to me

January 23, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Phillip,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive at the Paignton branch

Clive looked after me today and was very helpful. Awfully professional service and nothing was too much of an ask for him to help out with my phone contract. I would definitely go and ask for Clive with your phone.

January 20, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Frazer,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and comprehensive service

Very helpful and comprehensive service

January 17, 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean and Clive were very helpful in…

Sean and Clive were very helpful in setting us up with a new phone and broadband

December 12, 2025
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Diana,

Thanks for the lovely review and fantastic support for Sean and Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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