Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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Friendly staff. Very helpful. Chatty and got us the best deal available.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
The manager was really good. Knew what was the best deals and very helpful.

Reply from Vodafone UK - Paignton
Che was absolutely brilliant. He dealt with the transfer of data from my old phone to my new phone so efficiently.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
After going round in circles browsing upgrade deals online, I decided to pop into the Paignton store. Clive found me a good deal and didn't try to sell me a more expensive plan. He was very helpful. When I collected my new phone, Dom was also helpful and made sure I knew how to set everything up before I left the store.

Reply from Vodafone UK - Paignton
Che was incredibly helpful when choosing a new phone and contract. He was endlessly patient, knowledgeable and reassuring. I would usually order online, but I was really pleased I went to Vodafone today.

Reply from Vodafone UK - Paignton
Lewis was very helpful and had good knowledge great experience.

Reply from Vodafone UK - Paignton
Lewis was very helpful and knowledgeable and took us through everything in an easy to understand way

Reply from Vodafone UK - Paignton
One of the worst decisions I've ever made (in 65 years) to switch 2 months ago from Hometelecom to Vodafone Broadband!! Problems from the get-go and now constant slow connection speed & endless buffering! I can't even watch a women's football highlights clip on my phone right now! Appalled by how bad it is. Wish so badly that I hadn't switched.

Reply from Vodafone UK - Paignton
Beth was absolutely brilliant, very patient and explained everything clearly to us. EXCELLENT

Reply from Vodafone UK - Paignton
Excellent customer service, answered questions. Beth was very polite and professional

Reply from Vodafone UK - Paignton
I came in for an upgrade for the new IPhone, it was a very quick and easy process! I had Dom helping me for this and he was brilliant and very friendly, helped me with any questions I had and made me feel very welcome!
Would 100% recommend this shop all the guys here are great

Reply from Vodafone UK - Paignton
Clive was very friendly and helpful. Didn't make me feel rushed or pushed into anything. A great deal with great service.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Great service !! Much better than going online. Really nice personal service.

Reply from Vodafone UK - Paignton
Excellent staff who provided me with useful information quickly - as well as entertaining my 2 year old daughter!
"Fantastic customer service at the Vodafone Store in Paignton! The staff are always friendly, helpful, and welcoming, with smiles all around. They go above and beyond to ensure you’re satisfied. Highly recommend visiting this store!"

Reply from Vodafone UK - Paignton
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