Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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Went in to upgrade phone and contract. Very knowledgeable and friendly. A pleasant visit - thanks Che

Reply from Vodafone UK - Paignton
Clive is always very very helpful and I can always rely on him with any help I need with my phone.

Reply from Vodafone UK - Paignton
The Manager Clive was so helpful in every way.
I recommend the Paignton Vodafone store is great.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Fantastic coustomer service really helped me understand all the info for my upgrade very friendly

Reply from Vodafone UK - Paignton
Lewis was fantastic. Very helpful and friendly came out with everything I could want or need for the phone I wanted.
He was incredibly patient with my mother's constant questions and prodding.
Around a great experience.

Reply from Vodafone UK - Paignton
Fantastic service by Che and the whole staff at the store, well done guys keeps up the great work you do

Reply from Vodafone UK - Paignton
Clive was extremely helpful in sorting the problems with my phone and adjusting my accounts.

Reply from Vodafone UK - Paignton
Clive was very helpful, set up new contract, new phone, transferred everything for me from my old phone. Nothing too much trouble.

Reply from Vodafone UK - Paignton
Patience of a saint, put up with me and the misses, just me! She’s a good egg. I like blue. Che is brilliant, very helpful, down to earth and a good sense of humour. Good people person. Thank you

Reply from Vodafone UK - Paignton
very helpful staff, explained all relevant details and very patient.

Reply from Vodafone UK - Paignton
Dom helped me issue relating for my phone connection to my car, ask dom and he helped with issue 5 star dom

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
The service provided by Clive at your Paignton store was excellent.In dealing with an on going issue he went over and above to help.

Reply from Vodafone UK - Paignton
Helpful consultants but long winded process to up grade broadband ... took 5 visits to store.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
I visited the Vodafone Shop in Paignton today and I just wanted to say what an incredibly informative, and positive, experience it was.
I was immediately greeted with a welcoming smile by Beth - whose demeanour, by the way, was exemplary.
I didn't go into the shop to actually purchase anything!
I only went in to ask a few questions about a mobile hot spot and a sim only option - but I was treated with the same level of courtesy, and consideration, as If I was purchasing the most expensive deal in the shop.
Beth listened intentively to my enquiries and, even though I tended to drone on a bit, she never once showed any sign of impatience or lack of interest: and, given the hectic climate in which we all have to co-exist these days, this was a very rare, but much appreciated, quality indeed.
There is not much more I can say really: only to add that it was an absolute pleasure to deal with Beth today - and I cannot praise the level of the customer service I received from her, regarding my enquiry, highly enough.
In conclusion, I would have no hesitation, whatsoever, in recommending The Vodafone Shop in Paignton and would encourage anyone with a Vodafone enquiry to pay a visit to the shop and definitely have a word with Beth.
Top marks all round.

Reply from Vodafone UK - Paignton
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