Vodafone UK - Paignton Reviews 

261
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied

Rated 5 out of 5 stars

Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

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Company details


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  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

The assistant Beth was excellent

The assistant Beth was excellent, Her patience showed consistently, and she provided clear and concise information at all times.
The level of knowledge she had was outstanding, she made the whole process of swapping and upgrading two phones streamlined and painless.
Top class customer interaction. Well done

August 24, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Martyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What an amazing team!

I went into the shop because my phone had stopped working with mobile data.
I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my incessant chatter as a distraction!
The male worker, whose name I unfortunately didn't get, was also very polite whilst I was there.
Thoroughly impressed with the service I received :)

August 23, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Samantha,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The man that served me "Clive" didn't…

The man that served me "Clive" didn't only sort me out with a new sim card for my son, but reduced my monthly bill by changing the tariffs on my existing contracts.

Thank you Clive

Incredible service.

August 16, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hello Kurt,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Clive, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store staff were super friendly and…

Store staff were super friendly and helpful. Tried to solve issues for me even though it should've been the technical head team. Kept me informed in an appropriate way and let me know about how things were progressing. Very friendly and helpful staff. Thank you

August 14, 2024
Unprompted review
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Reply from Vodafone UK - Paignton

Hello Kirsty,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was absolutely amazing!

Beth was absolutely amazing in Paignton. Not only was she knowledgeable, but also made the daunting experience fun.

August 2, 2024
Unprompted review
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Reply from Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was so helpful and friendly

August 1, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Michelle,

Thank you for reviewing and sharing this feedback for Beth.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I've seen Clive today

I've seen Clive today. He was lovely and helped me out. Fixed my problem, I had with my old old. Clive was happy to help.

July 23, 2024
Unprompted review
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Reply from Vodafone UK - Paignton

Hi Kate,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Clive was able to resolve the issue.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Che is excellent and has given very…

Che is excellent and has given very good service and understanding!

July 22, 2024
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Paul,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service Clive

Fantastic service Clive

July 21, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient and helpful service

Very efficient and helpful service.
Saved me a lot of heartache and worry.

July 11, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Nigel,

These are lovely kind words of feedback for our Paignton store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Me and my husband came in to get a…

Me and my husband came in to get a contact phone we had Clive help us with everything, he was so helpful and polite also helped us set up our new phones

July 3, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Carly,

Thank you for your review and feedback for Clive.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic. Great service

July 2, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Andrew, thanks for your awesome feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Dom in the paignton store and Clive the…

Dom in the paignton store and Clive the day before where great and I got what I wanted plus saved money on plan

June 16, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Jordan,

It's great to hear about your recent experience and feedback for Dom. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful kind and friendly

Very helpful kind and friendly

June 15, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Jess,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly professional interaction with…

Friendly professional interaction with Che . Beyond compare.

June 15, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Graham,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice to chat over all your requirements…

Nice to chat over all your requirements face to face. Fully understood what I required and that is why I chose to move to Vodafone

May 31, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Martin,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, efficient and helpful. Helped me with a new phone and contract. Highly recommend.

May 27, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Erikka,

Thanks for this great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Highly recommended really helpful and…

Highly recommended really helpful and friendly. Great service

May 7, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Marcus,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Clive and Che

Great help from Clive and Che. Great help getting me set up and Great customer service

May 6, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there Paul,

Thanks for your feedback, we're delighted you had such a great experience!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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