Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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The assistant Beth was excellent, Her patience showed consistently, and she provided clear and concise information at all times.
The level of knowledge she had was outstanding, she made the whole process of swapping and upgrading two phones streamlined and painless.
Top class customer interaction. Well done

Reply from Vodafone UK - Paignton
I went into the shop because my phone had stopped working with mobile data.
I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my incessant chatter as a distraction!
The male worker, whose name I unfortunately didn't get, was also very polite whilst I was there.
Thoroughly impressed with the service I received :)

Reply from Vodafone UK - Paignton
Che was a knowledgeable and fun member of staff. He did the best deal possible and I enjoyed the experience.
The man that served me "Clive" didn't only sort me out with a new sim card for my son, but reduced my monthly bill by changing the tariffs on my existing contracts.
Thank you Clive
Incredible service.

Reply from Vodafone UK - Paignton
Store staff were super friendly and helpful. Tried to solve issues for me even though it should've been the technical head team. Kept me informed in an appropriate way and let me know about how things were progressing. Very friendly and helpful staff. Thank you

Reply from Vodafone UK - Paignton
Beth was absolutely amazing in Paignton. Not only was she knowledgeable, but also made the daunting experience fun.

Reply from Vodafone UK - Paignton
I've seen Clive today. He was lovely and helped me out. Fixed my problem, I had with my old old. Clive was happy to help.

Reply from Vodafone UK - Paignton
Che is excellent and has given very good service and understanding!

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Very efficient and helpful service.
Saved me a lot of heartache and worry.

Reply from Vodafone UK - Paignton
Me and my husband came in to get a contact phone we had Clive help us with everything, he was so helpful and polite also helped us set up our new phones

Reply from Vodafone UK - Paignton
Dom in the paignton store and Clive the day before where great and I got what I wanted plus saved money on plan

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Friendly professional interaction with Che . Beyond compare.

Reply from Vodafone UK - Paignton
Nice to chat over all your requirements face to face. Fully understood what I required and that is why I chose to move to Vodafone

Reply from Vodafone UK - Paignton
Friendly, efficient and helpful. Helped me with a new phone and contract. Highly recommend.

Reply from Vodafone UK - Paignton
Highly recommended really helpful and friendly. Great service

Reply from Vodafone UK - Paignton
Great help from Clive and Che. Great help getting me set up and Great customer service

Reply from Vodafone UK - Paignton
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