Vodafone UK - Paignton Reviews 

261
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied

Rated 5 out of 5 stars

Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied


Company details


Contact info

  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(261)

42,456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and very helpful

May 3, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thanks for the brilliant review, Wasper. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We found Lewis very helpful and really…

We found Lewis very helpful and really appreciate the service he gave us

May 2, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Phil,

Thank you for your review. It’s great to hear of your positive experience with Lewis. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che went out his way to resolve an…

Che went out his way to resolve an issue that customer service on the phone could not do by get my air time contract. In the end che managed to get my airtime contract and loan agreement by contacting customer service and talking them instead of me going round in circles

April 25, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Scott,

Thanks for your feedback! It's disappointing to hear that you didn't manage to get your issue sorted over the phone. We're so happy you had such a positive experience with Che and managed to get things resolved in the end. We're here if you'd like to feed anything back so that we can make improvements.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful.

Very friendly and helpful.
With her Knowledge and professionalism, I was in and out very quickly
Thank you

April 12, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey there,

We're delighted to hear this! Thanks for taking the time to share your positive review with us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

I saw Che
Extremely helpful knowledgeable
I have upgraded my I phone
He was extremely helpful and made me feel very at ease with the whole process

April 8, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Sonia,

Thanks for your review and feedback for Che.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful staff ,very plesant…

Extremely helpful staff ,very plesant visit tonstore to upgrade and get my sons new phone,5 ☆

April 4, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an absolutely amazing and pleasant…

Had an absolutely amazing and pleasant experience with the Paignton team…..Adam store manager dealt with my upgrade and his customer service was absolutely outstanding….i am very happy and will continue to use and recommend Vodafone :)

Thank you so much! And loving my new phone!

March 28, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Leanne,

It's lovely to see you had such a positive experience with Adam. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Che is awesome very knowledgeable and…

Che is awesome very knowledgeable and easy to communicate with. Five stars !

March 16, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Graham. Thank you for your review for Che. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, Adam transferred data from old phone and explained the whole process all the way. Would highly recommend

March 14, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Nick,

Thanks for sharing this review for Adam. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Che in Vodafone

Che in Vodafone, really helpful, would recommend!

February 19, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Shannon,

Thanks for your feedback! We're delighted that you had a great experience with Che.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was absolutley brilliant…

Clive was absolutley brilliant 2day.gave me lot of info i didnt no-very helpful&has lot of knoledfe

February 7, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Debbie. Thank you for your review for Clive. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Lewis was very helpful and made sure we left the store happy customers.
He made sure we knew all the information about the phone's.

January 18, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Lewis,

Thanks for sharing your fabulous feedback for Lewis. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helphelpful

January 8, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi debbie,

Thanks for taking your time to leave this review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Really Helpful

Really helpful and friendly

January 6, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Ben,

This is great to hear! Thanks for taking the time to pop us a review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive Paignton

Brilliant service well done Clive

January 5, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi William. Thank you for your review for Clive. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service very helpful

January 2, 2024
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Danika,

Thank you for taking the time to review, and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Easy transaction purchasing a new phone…

Easy transaction purchasing a new phone and transferring from another handler. very friendly staff, good banter.

December 22, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was really friendly

Beth was really friendly, excellent customer care, really informative. Thankyou!

December 20, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Sue,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Clive

Great service from Clive. Explained everything very clearly.

December 20, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi jonathan,

Thanks for taking your time to leave this review for Clive.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Service provided

As usual simply fantastic service!
Super friendly super organized and knowledgeable. All the staff make one feel at home and we think Beth and the crew are simply the BEST!

December 16, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Eileen,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look