Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
36-38 Victoria Street, TQ4 5DN Paignton, GB
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Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him
Company replied
Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.
Company replied
I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more
Company replied
Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more
Company replied
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36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom
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Reply from Vodafone UK - Paignton
We found Lewis very helpful and really appreciate the service he gave us

Reply from Vodafone UK - Paignton
Che went out his way to resolve an issue that customer service on the phone could not do by get my air time contract. In the end che managed to get my airtime contract and loan agreement by contacting customer service and talking them instead of me going round in circles

Reply from Vodafone UK - Paignton
Very friendly and helpful.
With her Knowledge and professionalism, I was in and out very quickly
Thank you

Reply from Vodafone UK - Paignton
I saw Che
Extremely helpful knowledgeable
I have upgraded my I phone
He was extremely helpful and made me feel very at ease with the whole process

Reply from Vodafone UK - Paignton
Extremely helpful staff ,very plesant visit tonstore to upgrade and get my sons new phone,5 ☆

Reply from Vodafone UK - Paignton
Had an absolutely amazing and pleasant experience with the Paignton team…..Adam store manager dealt with my upgrade and his customer service was absolutely outstanding….i am very happy and will continue to use and recommend Vodafone :)
Thank you so much! And loving my new phone!

Reply from Vodafone UK - Paignton
Che is awesome very knowledgeable and easy to communicate with. Five stars !

Reply from Vodafone UK - Paignton
Very helpful staff, Adam transferred data from old phone and explained the whole process all the way. Would highly recommend

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Clive was absolutley brilliant 2day.gave me lot of info i didnt no-very helpful&has lot of knoledfe

Reply from Vodafone UK - Paignton
Lewis was very helpful and made sure we left the store happy customers.
He made sure we knew all the information about the phone's.

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton

Reply from Vodafone UK - Paignton
Easy transaction purchasing a new phone and transferring from another handler. very friendly staff, good banter.

Reply from Vodafone UK - Paignton
Beth was really friendly, excellent customer care, really informative. Thankyou!

Reply from Vodafone UK - Paignton
Great service from Clive. Explained everything very clearly.

Reply from Vodafone UK - Paignton
As usual simply fantastic service!
Super friendly super organized and knowledgeable. All the staff make one feel at home and we think Beth and the crew are simply the BEST!

Reply from Vodafone UK - Paignton
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