Vodafone UK - Paignton Reviews 

261
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic store manager, so lovely and was fantastic for helping with issues caused by a Cardiff store. Would absolutely come back to talk to him

Company replied

Rated 5 out of 5 stars

Clive the store manager was amazing, he cleared up the mess we were in, from Cardiff store as they didn't give the correct information.

Company replied

Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied


Company details


Contact info

  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(261)

42,456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good communication and understanding…

good communication and understanding what I wanted and good conversation

December 13, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Rosiemay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Clive was amazing. He was so helpful!!
I wanted to switch from three to vodaphone and he explained everything to me.

December 13, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

Thanks for the lovely review and fantastic support for Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Had a really good experience in store today, Clive was so helpful and managed to get me a good deal on an upgrade on my phone! I never leave this store anything less than satisfied the staff are always so helpful!

November 24, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Gemma,

Thanks for letting us know what an amazing job Clive did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good explained everything very…

Very good explained everything very well excellent saved money on phone and broadband very impressed

November 24, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Terry,

Thank you for your review and feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was helpful and efficient

Clive was helpful and efficient. Thanks for your help! 🤗

November 13, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Megan,

Thanks for the lovely review and fantastic support for Clive.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Clive

Amazing service from Clive! In the Paignton branch. Everything was well explained and he was very helpful!

November 12, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Elle-May,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was extremely helpful

Che was very helpful in explaining the best way of meeting our requirements. Resulting in us getting not just one but two new phones.

November 7, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Nigel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Complete one hundred per cent service…

Complete one hundred per cent service given by the vodaphone employee. Nothing was too much trouble and helped me set up the device

November 4, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was amazing and had fantastical…

Lewis was amazing and had fantastical technical knowledge to be able to assist with my query.

October 26, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Teresa,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleasant and friendly experience.

October 23, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Karly,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Beth who helped me today…

Thank you to Beth who helped me today with my USB so I could listen to my music I'm disabled and use a mobility scooter Beth was so kind and caring and very helpful and patient and professional I will definitely be coming back to the shop again thank you so much Beth regards miss Elizabeth hann

October 17, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Elizabeth,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive Paignton

Clive was extremely helpful with my upgrade and would highly recommend.

October 13, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Angie, It's great to see Clive left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and friendly

October 12, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing guys at Paignton

I had tried and failed to resolve an issue with voicemail so took my moby to the Paignton store, Clive solved it very quickly and at no cost. Thanks guys!

October 11, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience in Paignton…

I had a great experience in Paignton Vodaphone shop this morning I was assisted by Clive who was so helpful - got me a great deal on a sim only contract.

October 10, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Katie,

This is a great review for Clive. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Paignton clive

Excellent service, as always

October 9, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Valerie,

This is lovely feedback for Clive. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

It was amazing and very friendly and…

It was amazing and very friendly and understandable and they take there time explaining

October 6, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Rebecca,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was Very pleasant

Beth was Very pleasant. Very efficient. Very knowledgeable.

October 5, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was very knowledgeable and clearly…

Che was very knowledgeable and clearly knew about current deals and specifications of the phone and helped make my decision on which phone and plan to get.

September 27, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Sam,

Thanks for taking the time to review. We're pleased to hear about your recent experience, and your feed back for Che.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ongoing problem finally solved by John…

Ongoing problem finally solved by John and Clive, excellent customer service

September 25, 2023
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Christopher,

Thank you for reviewing. It's great to hear how John and Clive resolved things for you, and provided a good experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look