I’m new to the area but the store has been most helpful. I was having trouble getting security codes and Adam fixed it right away. Excellent thank you.
Company replied
Unit 5 , Angel Square, CA11 7BT Penrith, GB
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I’m new to the area but the store has been most helpful. I was having trouble getting security codes and Adam fixed it right away. Excellent thank you.
Company replied
Stuart gave me an outstanding experience when I visited last week, going above and beyond to enable me to sort out everything for my disabled mother's new phone on the day. Thank you!
Company replied
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... See more
Company replied
had a fantastic experience at Vodafone Penrith recently. I was helped by Jonathan, who was incredibly helpful and knowledgeable. He made the process of getting my new iPhone 16 so easy, and I was abl... See more
Company replied
Written by the company
Unit 5 , Angel Square, CA11 7BT, Penrith, United Kingdom
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Got a new phone off Adam and the camera is brilliant.

Reply from Vodafone UK - Penrith
I’m new to the area but the store has been most helpful. I was having trouble getting security codes and Adam fixed it right away. Excellent thank you.

Reply from Vodafone UK - Penrith
Adam was excellent, I'm very happy with my new phone.

Reply from Vodafone UK - Penrith
Adam sorted my iCloud account very happy

Reply from Vodafone UK - Penrith
Adam helped us and spent extra time with us. Very happy with the service .

Reply from Vodafone UK - Penrith
My new iPhone was being a nightmare when I was trying to set it up. Adam sorted it out for me.

Reply from Vodafone UK - Penrith
Kieron was very helpful at setting up my phone.

Reply from Vodafone UK - Penrith
Stuart gave me an outstanding experience when I visited last week, going above and beyond to enable me to sort out everything for my disabled mother's new phone on the day. Thank you!

Reply from Vodafone UK - Penrith
Kieron was very helpful and transferred the data to my new phone.

Reply from Vodafone UK - Penrith

Reply from Vodafone UK - Penrith
Set up new phone easier than thought. Thanks Johny

Reply from Vodafone UK - Penrith
Johnny set my new phone up and got me a new deal

Reply from Vodafone UK - Penrith

Reply from Vodafone UK - Penrith
Johny changed the sim size fir me and put me in a bundke - akso recomended a sim contrsct would be better for me

Reply from Vodafone UK - Penrith
Thank you to Kieron for setting up my new SIM card and phone.

Reply from Vodafone UK - Penrith
Had an issue with spam adverts but thanks you Johny and Adam for fixing it

Reply from Vodafone UK - Penrith
My Vodafone deal had expired and I was tempted to go to 02 but the staff were very helpful and made my decision easy to stay with Vodaphone.

Reply from Vodafone UK - Penrith

Reply from Vodafone UK - Penrith
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