Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
Company replied
Location
Switch locationUnit 5 , Angel Square, CA11 7BT Penrith, GB
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See what reviewers are saying
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... See more
Company replied
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... See more
Company replied
Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penrith
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , Angel Square, CA11 7BT, Penrith, United Kingdom
4.9
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Adam helped me and and he was fabulous.
March 19, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Louise,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Set up new phone easier than thought
Set up new phone easier than thought. Thanks Johny
February 11, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hi John,
Thank you so much for your wonderful review and the amazing support you’ve shown for Johny—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Johnny set my new phone up and got me a…
Johnny set my new phone up and got me a new deal
February 3, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Johny changed the sim size fir me and…
Johny changed the sim size fir me and put me in a bundke - akso recomended a sim contrsct would be better for me
January 24, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you to Kieron for setting up my…
Thank you to Kieron for setting up my new SIM card and phone.
January 22, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Mary,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Had an issue with spam adverts but…
Had an issue with spam adverts but thanks you Johny and Adam for fixing it
January 17, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Penrith branch have been very helpful and efficient
My Vodafone deal had expired and I was tempted to go to 02 but the staff were very helpful and made my decision easy to stay with Vodaphone.
January 16, 2026
Unprompted review
Reply from Vodafone UK - Penrith
Hey Hetherington,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Issues with my phone signal but Johny…
Issues with my phone signal but Johny and the guys are doing what they can
Git an upgrade whilst tger
December 10, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Ian,
Thanks for the lovely review and fantastic support for Johny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great costumer service as always
Great costumer service as always. I had been dealing with Johny for years now
December 9, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Gema,
Thanks for the lovely review and fantastic support for Johny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Easy to deal with and Johny really…
Easy to deal with and Johny really knows his stuff
December 10, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Lee,
Thanks for the lovely review and fantastic support for Johny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Removed the Temu advert from popping…
Removed the Temu advert from popping up. Cheers Johny
November 3, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi. We're happy to hear that you were able to remove the advert. Thank you for letting us know about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just got my deal from Johny
Just got my deal from Johny - Simple and straight forward
November 1, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi. We're happy to hear that your experience was simple and straightforward. Thank you for sharing your positive feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always get my stuff Johnny- He just…
I always get my stuff Johnny- He just does everything for me
November 1, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi. We're happy to hear that you consistently receive excellent support! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and expertise
Just wanted to say huge thanks to the guys at Vodafone Penrith for providing wise and helpful advice. Delighted with my new deal many thanks !
October 25, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are delighted you are happy with your new deal. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Change of provider
Adam at your Penrith branch was very patient and helpful throughout the process as we are pensioners and not too tech savvy.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi Shirley. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone was welcoming
Everyone was welcoming, kind and very helpful.
October 13, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Johny looked at all the options for…
Johny looked at all the options for broadband and we ended up with the Pro 3 for little extra and fast fibre
October 10, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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