Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service
Company replied
Location
Switch locationUnit 5 , Angel Square, CA11 7BT Penrith, GB
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See what reviewers are saying
I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... See more
Company replied
After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... See more
Company replied
Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penrith
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , Angel Square, CA11 7BT, Penrith, United Kingdom
4.9
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Adam immediately put us at ease and was…
Adam immediately put us at ease and was most helpful.
October 9, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Hey Jonathan,
Thanks for the lovely review and fantastic support for Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jonathon’s advice and help was clear…
Jonathon’s advice and help was clear and useful. Very good
October 1, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jonathon’s.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy simple moved numbers over
September 23, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Hey Matthew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It helps me a lot and he has a lot of…
It helps me a lot and he has a lot of patience.
September 10, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Vlad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect
Very helpful, even after all the questions we had. All questions were answered perfectly.
September 10, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Help in time of crisis
I attended the store after losing my phone, Jonny was very helpful and professional. He went through all my options, going above and beyond to help me. I was able to organise getting a new phone which I took away the same day. I honestly can’t say thank you enough for all your help.
August 30, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jonathan always there when we need
Great service always there when we need
Johnathan top service and helps above and beyond.
Cheers pal keep it up
August 30, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service from Stuart and johnny
August 22, 2025
Unprompted review
Reply from Vodafone UK - Penrith
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Broken phone no problem
Broken phone no problem. Johny ssid he would do what he can
He transfered all my data
August 3, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey James,
Thanks for the lovely review and fantastic support for Johny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff are wonderful
Stuart was incredibly polite and understanding throughout my experience. Whilst given me an incredible amount of information around broadband and when I can upgrade even if I couldn't yet
July 11, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help!!
Stuart and Tami went beyond what they are paid to do to ensure my issue was sorted. Much appreciated and really refreshing coming from such a big company!!
July 11, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was great sorting out a new deal…
Tom was great sorting out a new deal for me despite system issues
June 28, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stuart was very helpful with my upgrade
Stuart was very helpful with my upgrade
June 29, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penrith
We appreciate your positive feedback!
Thanks,
Vodafone Social Media Team
Thanks to Kieron for setting up my new…
Thanks to Kieron for setting up my new phone. Great job.
May 17, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey there,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieron was very helpful throughout
Kieron was very helpful throughout. Gave us all the information we needed.
May 15, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Dorothy,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Penrith
Kieron was very helpful and took us through our upgrade of contract and new phone
May 15, 2025
Unprompted review
Reply from Vodafone UK - Penrith
Hey Dorothy,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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