Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... See more
Company replied
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
168 reviews
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Reply from Vodafone UK - Penzance
Hi Nigel,
Thanks for sharing your kind words and feedback for our Penzance store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Staff very friendly and helpful
Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you
June 20, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team
Beth and Beth2
Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order
June 27, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Debbie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very friendly and helpful staff
Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.
June 26, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Dylan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The staff couldn't do enough to help
June 20, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Barry,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The friendly staff went above and…
The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!
May 23, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Robert,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My experience at vodaphone was very good
My experience at vodaphone was very good with Beth 2
June 20, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Lola,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Beth M
Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store
June 20, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Eleanor,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beth sorted out my emails that I have…
Beth sorted out my emails that I have been struggling with for ages
June 19, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Sandra,
Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A friendly face
Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie
May 29, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Beth was very welcoming & such a lovely…
Beth was very welcoming & such a lovely member of staff. Very helpful
May 9, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Michael,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Your member of staff was excellent
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey
March 22, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Debbie,
This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.
It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Penzance
Hey Dean,
Thanks for the support and the great review for Holly!
Thanks again,
Vodafone Social Media Team
Brilliant friendly staff
Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day
April 12, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Sophie,
It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff amazing
April 7, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Darren,
It's great to hear that you think our staff our amazing, we do too!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service at Vodaphone Penzance
Great service at Vodaphone Penzance - Beth and Chris were really helpful and got us set up on a new phone. Highly recommend
April 4, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Kerry,
Thanks for taking the time to leave such lovely feedback for Beth and Chris! It's great to hear that you enjoyed your visit to the Penzance store and that they were able to help you out.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Broadband sale
I purchased my broadband from hollie who was fantastic! She was quick, friendly and a credit to Vodafone. The staff in the store have always been brilliant, nothing is too much trouble.
April 3, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful staff
April 2, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hey Amy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Quote me happy Hollie !!!
Called in to see about an upgrade and was greeted by Hollie who came up with an upgrade that completely suited me so that’s what I’m going to do as soon as they get the yellow one in !!!
April 1, 2023
Unprompted review
Reply from Vodafone UK - Penzance
Hi Lee,
Thanks for sharing that Hollie has helped to find the best deal for you.
Enjoy your new phone when you get it.
All the best,
Vodafone Social Media team
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