I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
9 Market Place, WF8 1AG Pontefract, GB
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I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... See more
Company replied
Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... See more
Company replied
I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... See more
Company replied
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9 Market Place, WF8 1AG, Pontefract, United Kingdom
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Richard was attentive helpful and able to discuss phone issues in a way I understood. Thanks

Reply from Vodafone UK - Pontefract
Friendly service in pontefract from Marc. Very happy with my new phone

Reply from Vodafone UK - Pontefract
Great service from Marc and the team, love my new phone! Even got all my pics from the old device too! Thanks

Reply from Vodafone UK - Pontefract
Caprice was very helpful and made the transfer of data smooth and stress free

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Caprice was great, got my new phone sorted and copied all my numbers over to my new phone, great service.

Reply from Vodafone UK - Pontefract
Marc was really great! Set up my new phone and showed me how to use it! Fantastic service

Reply from Vodafone UK - Pontefract
Marc was really friendly and made upgrading super easy, got all my data copied as well. Amazing service

Reply from Vodafone UK - Pontefract
Marc was great, got my new phone sorted and copied all my numbers over to my new phone, great service.

Reply from Vodafone UK - Pontefract
Sophie was great and helped with my phone

Reply from Vodafone UK - Pontefract
Wanted a additional sim for my work and Marc made it very easy in store and got me a really good sim only deal, thanks

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Marc sorted out a new handset and moved my data across. Everything was very easy and straight forward.

Reply from Vodafone UK - Pontefract
Marc made everything so easy and straight forward with my upgrade, even got my daughter her first sim card too!

Reply from Vodafone UK - Pontefract
Great service, lovely new phone, got all my data across too! Very happy with Marc at Pontefract

Reply from Vodafone UK - Pontefract
I'm exceeding happy with my phone swap today. The sales assistant caprice and marcus was most helpful, friendly and efficient.I would definitely recommend Vodafone.

Reply from Vodafone UK - Pontefract
Loving my new handset, really friendly staff and very helpful.

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Really happy with new phone, excellent service from Marc. Got all my data across, everything was nice and easy

Reply from Vodafone UK - Pontefract
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