I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
9 Market Place, WF8 1AG Pontefract, GB
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I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... See more
Company replied
Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... See more
Company replied
I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... See more
Company replied
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9 Market Place, WF8 1AG, Pontefract, United Kingdom
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Staff very helpfully nice to speak to someone face to face

Reply from Vodafone UK - Pontefract
Marc fixed my handset and gave a really good sim only

Reply from Vodafone UK - Pontefract
Darcy was very knowledgeable and gave us excellent advice before we renewed our contract for 2 year. Thank you xx

Reply from Vodafone UK - Pontefract
Very pleased with the service servedbyJoanne. Gave me a choice of a few phones. Explained everything in detail

Reply from Vodafone UK - Pontefract
Another great visit to a vodafone store. Always good service.

Reply from Vodafone UK - Pontefract
Darcy was amazing in the pontifract store,would ask for her in the future x

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Mark was very good at pontefract shop today😊

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
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