I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
9 Market Place, WF8 1AG Pontefract, GB
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I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... See more
Company replied
Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... See more
Company replied
I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... See more
Company replied
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9 Market Place, WF8 1AG, Pontefract, United Kingdom
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Amazing service from start to finish. Left with my new phone all set up and working

Reply from Vodafone UK - Pontefract
Excellent service. SOPHIE Explained everything very well especially to someone who is IT challenged !!!

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Your manager at Pontefract is amazing had trouble buying 4 phone's if it wasn't for her I would have left joanne was amazing phoning me every day so grateful to her wow amazing staff and manger thank you joanne again from Davina x

Reply from Vodafone UK - Pontefract
Service was excellent in Pontefract store, Sophie was very helpful at a time in need, thank you!

Reply from Vodafone UK - Pontefract
Absolute lovely woman who dealt with my purchases. Joanne from the pontefract store made everything easy and as least stressful as possible. Recommend the pontefract store for anyone in the future

Reply from Vodafone UK - Pontefract
Sophie and Marc were great! Really love my S24! Very friendly and professional service

Reply from Vodafone UK - Pontefract
Very easy and straight forward! Thank you

Reply from Vodafone UK - Pontefract
Got a great new handset and lots of data, Marc even transferred my data across 👍 great service.

Reply from Vodafone UK - Pontefract
Marc was very helpful, got a fantastic deal on my new handset and my son got a sim only deal

Reply from Vodafone UK - Pontefract
Marc and Sophie were very friendly. Highly recommend.

Reply from Vodafone UK - Pontefract
Popped into our local Vodafone Store at Pontefract today to look at upgrade
Joanne, The Store Manager was welcoming and very friendly. Excellent knowledge and gave great advice on upgrade and trade
Would highly recommend

Reply from Vodafone UK - Pontefract
Sophie made it so easy to transfer to the most suitable SIM only deal from a company funded SIM following my retirement yesterday. Could not recommend anyone else. Thank you

Reply from Vodafone UK - Pontefract
Very happy with service helpful friendly staff

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
Marc was very good and easy to chat to. Happy with my new handset, thank you.

Reply from Vodafone UK - Pontefract

Reply from Vodafone UK - Pontefract
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