Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
Company replied
Location
Switch location6 Taff Street, CF37 4UL Pontypridd, GB
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See what reviewers are saying
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
Company replied
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
Company replied
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontypridd
Written by the company
Contact info
6 Taff Street, CF37 4UL, Pontypridd, United Kingdom
4.9
Excellent
155 reviews
Asks customers to review
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Brilliant service and always with a…
Brilliant service and always with a smile.
July 24, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi Haley,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic service
Fantastic service. Very knowledgable staff. Friendly can do attitude. Will be going back
July 25, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Received a wonderful deal
Received a wonderful deal, and I do recommend Vodafone, Clare was very helpful
June 28, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Martyn,
Thanks for the feedback and support for Clare!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontypridd
Hey Brandon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great store
Team were very helpful with my billing query. Lewis the manager made sure that all was explained before I left the store. Great experience
June 27, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Anon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lewis was very helpful friendly and…
Lewis was very helpful friendly and kind and made everything easy
June 12, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Thanks for your review Kathryn. It's great to hear Lewis made everything simple for you.
Thanks, The Vodafone Social Media Team
The staff went through all our options
The staff went through all our options, provided detailed information about our bill, contract and everything we needed to know. Very happy with the visit to store and glas we have a local store to visit if needed.
May 20, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Leanne,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service provided by Claire
May 17, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi Christopher,
This is lovely feed back for Claire. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good service from store staff
Very good service from store staff. Very helpful. Was looking to switch to EE but staff in store assured me that they could do me a better deal and they did. Will be coming back to store for future dealings.
May 15, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi Paul. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Excellent service
April 24, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi Christopher,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent service- exemplary
Excellent service- exemplary. Lewis was so knowledgeable about offers and deals. He didn’t hurry us at all and I will be back to see him the next time I want to upgrade.
Hang onto this young man!!!
Pontypridd Vodafone store
April 11, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hi, thank you for your feedback for Lewis. It's great to hear he made such a positive impact on you. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Kirsty your representative was…
Kirsty your representative was extremely helpful and pleasant , Fantastic👍👍
April 3, 2023
Unprompted review
Reply from Vodafone UK - Pontypridd
Hey Stephen,
It's always lovely to read such nice feedback. If you spoke to Kirsty in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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