Fabulous service from Steve, so quick and efficient and suggested new products which saved us money. Always have great service in this store. Thank you !
Company replied
Location
Switch location2 Kingland Crescent, BH15 1TB Poole, GB
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See what reviewers are saying
I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a... See more
Company replied
Visit to Poole shop, & once again Dan B has given excellent service !! Very knowledgeable, helpful , knows what he's talking about but above all honest, trustworthy, friendly ..well done ! Wou... See more
Company replied
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Poole
Written by the company
Contact info
2 Kingland Crescent, BH15 1TB, Poole, United Kingdom
4.7
Excellent
150 reviews
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Great service
Steve and his team in the Poole store were incredibly helpful at sorting out a replacement sim quickly for me, friendly and professional.
April 13, 2023
Unprompted review
Reply from Vodafone UK - Poole
Hey Hannah,
This is really great to hear! Thanks for your feedback and support for the Poole store team.
Thanks,
Vodafone Social Media Team
Phone upgrade with Steven!
I recently upgraded my phone at the Vodafone Poole store and was very impressed with the service provided to me. The staff there are friendly and welcoming and nothing is too much trouble. Customer service is excellent and special thanks to Steven for sorting my upgrade and to Hayley for helping with the process too. Both really great and knowledgeable. I’ll be back to the Poole store next time I need an upgrade. Thanks again!
March 11, 2023
Unprompted review
Reply from Vodafone UK - Poole
Hi Maria,
It's fantastic to hear that you were impressed with the knowledge shown by the staff in the Poole store, it's great to hear! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent customer service
Warmly greeted at the store and advised a 15 minute wait, pleasant and helpful staff especially Hayley who sourced exactly right new contract that my husband was seeking at a very good price. We left as very happy and satisfied customers having received excellent service.
April 14, 2023
Unprompted review
Reply from Vodafone UK - Poole
Hi Christine,
What a fantastic review for Hayley and the store, it really is appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Super easy and lovely experience for me!
Easy experience for me a simple upgrade. Staff are extremely polite and helpful especially Kim and Steve !!
April 1, 2023
Unprompted review
Reply from Vodafone UK - Poole
Hi Karly, Thanks for your awesome feedback. If you spoke to Kim and Steve in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
The Vodafone Social Media Team
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