Vodafone UK - Preston Reviews 

232
•
TrustScore 5 out of 5

4.9

D&B Unit, 16 Fishergate, PR1 3NN Preston, GB

•

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Rated 5 out of 5 stars

I called into the shop on Fishergate in Preston this morning (25/9/26) with my housemate. Mohammed couldn't have been more helpful sorting Jason out with a replacement phone and carrying his price pla... See more

Company replied

Rated 5 out of 5 stars

My contract was due for renewal so I went to the Preston store to upgrade my phone and get a deal that would suit me . I was dealt with by the assistant store manager Ahfy and the deal I got was grea... See more

Company replied

Rated 5 out of 5 stars

Jabs was really professional and very helpful. He sorted out my problem in a matter of minutes. I was very stressed and worried and he fixed evwrything. Thank yoy very much.

Company replied

Rated 5 out of 5 stars

Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more

Company replied


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  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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1-star

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4.9

All reviews

(232)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

My contract was due for renewal so I…

My contract was due for renewal so I went to the Preston store to upgrade my phone and get a deal that would suit me . I was dealt with by the assistant store manager Ahfy and the deal I got was great for my needs . It really was a good experience and I felt relaxed and very happy with the outcome . David in Preston.

September 28, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs was really professional and very…

Jabs was really professional and very helpful. He sorted out my problem in a matter of minutes. I was very stressed and worried and he fixed evwrything. Thank yoy very much.

September 28, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey James,

Thanks for the lovely review and the fantastic support you’ve shown for Jabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs was a great help today.he helped…

Jabs was a great help today.he helped me sort my billing issues.
He is a credit to vodafone.
Great customer service.

September 26, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Brad,
Thanks for the lovely review and fantastic support for Jabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Helpful Staff

I called into the shop on Fishergate in Preston this morning (25/9/26) with my housemate. Mohammed couldn't have been more helpful sorting Jason out with a replacement phone and carrying his price plan and telephone number over to the new sim. He also checked my plan and got some money off mine. I hadn't even called in for that. Well done Mohammed!!

September 25, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Dave,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from jabs

Very good service from jabs

August 3, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Mary,

Thanks for the lovely review and fantastic support for Jabs.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the Vodafone store in Preston…

Went to the Vodafone store in Preston and they were excellent in their service.

July 31, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Marcus,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs was Great

Jabs gave great customer service, shows his experience and knowledge well.

July 28, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

JABS is a star ⭐

JABS is a star ⭐

July 30, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Hammed,

Thanks for the lovely review and fantastic support for Jabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with by Store Manager Matt

Dealt with by Store Manager Matt. He was polite, knowledgeable and a delight to deal with.

July 29, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called in to Vodafone Preston with…

Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.

July 28, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey David,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really lovely young man and extremely…

Really lovely young man and extremely helpful Thankyou Rishi

July 28, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Terry,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was a great help

Matthew was a great help.
Quick, easy and a brillant deal.

June 29, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Shea,

Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed always helps with my phone

Mohammed always helps with my phone, he helped me update my software and saved me money on my bill too.

May 22, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rishi is a good guy

Rishi is a good guy. Knowledgeable about the services to offer and very supportive in making the right decisions and keeping me as a Vodafone customer

May 14, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Damilola,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Most awesome guys saved my butt

I have got to say some of the best customer service from Brett and Afy in the Preston Fishergate store! My phone had just crashed on me, completely broken, white screen of death, it was a Sunday and I ran into town and got in the shop at 16:15, just 15 mins before closing (I did think they closed at 5 due to Google closing times 🥴). I didn’t even have to beg to be served, they just said right let’s do this, absolute legends. Brett sorted me right away and I was out of there with a new phone and new contract all sorted in 20 minutes, all while Afy was making me comfortable with some chit chat. I cannot thank them enough, without their “let’s get this done in record time” attitude I would have been screwed for work the next day as I work in IT so my phone is essential! Thank you guys so so much, you’re awesome!!
And my new phone is mint.
Kat ☺️

May 10, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Katherine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs

Jabs
Is nice price also is good service in store.

May 4, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Tockama,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great experience at this store

Had a great experience at this store, Brett helped me to buy a new sim. He was very knowledgeable and making the experience easy and comfortable. Would go back

May 2, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with my data and bill

My data stop working and Mohammed help me all the time, very good service

April 30, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Navid,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Received q great service from Vodafone…

Received q great service from Vodafone Preston! Helped me with my phone

April 30, 2026
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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