Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Location
Switch locationD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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See what reviewers are saying
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Preston
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
4.9
Excellent
227 reviews
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They made me a 5G offer
They made me a 5G offer, with unlimited internet but it hasn't worked for days,I'm paying more to use it than less good people!!!
October 13, 2025
Unprompted review
Reply from Vodafone UK - Preston
We appreciate you bringing this to our attention, I apologize for the difficulties you have encountered with our service. Please come chat to my team on Facebook so that we can take further details at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Rishi was fantastic
Rishi was fantastic. Very professional and efficient. Walked out of the shop feeling very happy after a successful interaction,
September 26, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Paul,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hey Naveen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Went into the Preston store today…
Went into the Preston store today served by rishi, really pleasant guy, friendly, professional. Didn’t feel rushed, he looked at a few different contracts to see what worked best for me. Would definitely recommend this store. Great service
September 13, 2025
Unprompted review
Reply from Vodafone UK - Preston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Superb service
Great experience at the Preston Vodafone store. Rishi! You are superb
September 13, 2025
Unprompted review
Reply from Vodafone UK - Preston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Would highly recommend Jabs.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jabs…
Brilliant customer service from Jabs got everything I wanted sorted fast and reliable
August 9, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Leah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the Preston Store and spoke…Thursday
I went into the Preston Store and spoke with a young man called Jabs. He was so helpful and as an old lady who isn’t very good with technology, he sorted me out and didn’t make me feel stupid . Gave a wonderful deal and it was a really pleasant experience. He’s a credit to your company.
August 7, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Marie,
Thanks for the lovely review and fantastic support for Jabs.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brett was a great help in explaining…
Brett was a great help in explaining everything to me about the options and pricing
May 24, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Rebecca,
Thanks for the lovely review and fantastic support for Brett.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brett - Preston
Great experienced upgrading my phone. Brett worked through his lunch (I only became aware half an hour in!) to make sure I got sorted and he was very personable and professional throughout.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Preston
We're happy to hear that your phone upgrade experience was great! We appreciate you mentioning Brett's dedication and professionalism in ensuring you were taken care of.
Thank you for your positive feedback,
Vodafone Social Media Team
Fantastic customer service
Went in to the store to change my phone and Rishi was fantastic. Very personable, knowledgeable and helpful. I’d recommend anyone visiting the store to ask for him.
May 25, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hi sravan,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rishi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Thank you Rishi for my Sim
Thank you Rishi for my Sim! You are very helpful
May 16, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Podel,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at the Preston…
Great experience at the Preston Vodafone store. Rishi was amazing. Thank you
May 16, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Karthik,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Successful broadband switch
Came in to store to switch to Vodaphone broadband and spoke to Jabbir. He took the time to resolved problem I had with online order and set up a new one which is due to switch in a couple of weeks. Jabbir was well-informed and friendly and I am very pleased with the experience and outcome.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I've had an Amazing experience with the…
I've had an Amazing experience with the staff member (Rishi) I was uncertain with what contract to to go with and he explained it all in detail which made me feel really comfortable to buy it and would definitely recommend him to anyone in the Preston area.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Wasim,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rishi was great helping my mum and I…
Rishi was great helping my mum and I with our phone upgrades. Much quicker and easier than on previous occasions! Thanks
May 2, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey Adam,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hey Laban,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hey Anushka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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