Vodafone UK - Preston Reviews 

227
TrustScore 5 out of 5

4.9

D&B Unit, 16 Fishergate, PR1 3NN Preston, GB


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Rated 5 out of 5 stars

Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.

Company replied

Rated 5 out of 5 stars

Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more

Company replied

Rated 5 out of 5 stars

Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more

Company replied

Rated 5 out of 5 stars

Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more

Company replied


Company details


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  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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1-star

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4.9

All reviews

(227)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Bret was full of great advice

Bret was full of great advice, he listened to what I needed and advised me on a great phone that would suit my needs and be a good upgrade to my old Samsung s10 with out it costing a fortune for a phone that I simply wouldn't have got the benefits from , would deal with him again and highly recommend him

April 18, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had some upgrade enquiries which…

I had some upgrade enquiries which Rishi helped me with loads. Great fella, explained things clearly and in friendly way. I'll definitely get served by him next time I'm in.

April 17, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Simon,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and welcoming staff

Very friendly and welcoming staff - Brett was extremely helpful. Thank you 👍

April 17, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Mrs,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service in Preston store

Excellent service in Preston store, helped me set up my new phone- Brett

April 17, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Jordan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good Job Rishi

Very good Job Rishi! He helped me with my Sim Only!!

April 7, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rishi did a very good job

Rishi did a very good job. Thank you for my phone!

April 4, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Mani,

Thanks for the lovely review and fantastic support for Rishi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs upgrade my phone thanks

April 2, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to store served by jabs who was…

I went to store served by jabs who was really helpful.

March 31, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Minodora,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rishi

Rishi. He is really helpful and advices me a lot and most importantly he is a good salesmen convinced me to shift to Vodafone contract. Overall it was a wonderful experience, I’m delighted.

March 24, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Harshitveer,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you very much rishi for my new…

Thank you very much rishi for my new phone. Great communication and a great deal!

March 18, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi there,

It's great to see your kind words for Rishi, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic job jabsy

March 18, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hello Tambudzai,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rishi has been absolute amazing

Rishi has been absolute amazing - Thank you for the phones

March 18, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hello Julieta,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim done by jabs thanks

March 17, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Gertrude,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I spoked to Rishi regarding my new…

I spoked to Rishi regarding my new connection with Vodafone
Excellent service
Thank you

March 14, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by jabs who dealt with my…

I was served by jabs who dealt with my enquiry brilliantly and professionally

March 12, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Elena,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim sorted by jabs thanks

March 10, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Jawed,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renewed 2 SIM contracts to include Euro Roaming and saved almost £20 per month!!!

Afy was very knowledgeable and easy to talk to. Was understanding of our requirements and kept to the brief. Gave loads of useful advice and options before recommending the deal we accepted.. Great customer service :-)

March 4, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Mark,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Resolved my issues jabs did

March 4, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Zubeda,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs

Jabs
Fantastic service

March 3, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Diane,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jabs he is very good service good guy…

Jabs he is very good service good guy friendly

March 3, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Shadmir,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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