Vodafone UK - Preston Reviews 

227
TrustScore 5 out of 5

4.9

D&B Unit, 16 Fishergate, PR1 3NN Preston, GB


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Rated 5 out of 5 stars

Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.

Company replied

Rated 5 out of 5 stars

Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more

Company replied

Rated 5 out of 5 stars

Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more

Company replied

Rated 5 out of 5 stars

Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more

Company replied


Company details


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  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks jabs

March 3, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hello Sue,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a fantastic experience at the…

Had a fantastic experience at the Vodafone store! Rishi and Jabs provided excellent service when we purchased broadband, two iPhones, and an iPad 13 Pro. They were knowledgeable, patient, and made the whole process smooth. Really appreciate their professionalism and customer care. Highly recommend!

February 27, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Gopi,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brett thank you so much for your help

Brett thank you so much for your help

February 22, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Irving,

Thanks for letting us know what an amazing job Brett did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brett was amazing very friendly good…

Brett was amazing very friendly good service thanks

February 22, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Ian,

Thanks for letting us know what an amazing job Brett did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at the Vodafone…

Great experience at the Vodafone Preston store with Rishi

February 21, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Nuta,

Thanks for letting us know what an amazing job Rishi at our Preston Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I feel good and conversation was good

I feel good and conversation was good with Rishi

February 21, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Rajesh,

Thanks for letting us know what an amazing job Rishi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It's good approach with rishi.

It's good approach with rishi.

February 20, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hey Jalandher,

Thanks for letting us know what an amazing job Rishi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brett was verry knowledgeable with all…

Brett was verry knowledgeable with all the products no hassel straight forward. Proper genuine service .

February 16, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Thanks for your great feed back for Brett Keith 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience,well explained…

Very good experience,well explained about the plans.rishi is the one who helped me to choose this network and explained plans very well.

February 8, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Naga. Thank you for your review for Rishi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rishi for advising me and…

Thank you Rishi for advising me and sorting out my SIM only! Definitely recommend visiting the store

February 6, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Joji,

Thanks for your review for Rishi. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Rishi was very helpful

Rishi was very helpful. He is experienced and handled things very effectively and carefully.

February 3, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi SaGar. Thank you for your review for Rishi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great no pressure advice from Rishi

Great no pressure advice from Rishi

January 27, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Mark,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service Rishi

Great customer service Rishi, thanks for all your help.

February 1, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Papan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

you are the best network in the UK

you are the best network in the UK

February 1, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Mohammed,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Wow. Excellent service

Wow. What an excellent service provided by Rishi today in store. Got exactly what I wanted after coming in after watching a Martin Lewis money saving tip. Got the deal I wanted at the correct price I was willing to pay. You’ve definitely got a customer for life.

February 1, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Shyam,

This is lovely feedback for Rishi. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Jabs provided excellent service

Jabs provided excellent service. All sorted in good time with a great friendly attitude.

January 18, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Rishi for helping me pick a…

Thanks Rishi for helping me pick a phone for my son and giving me a great deal for a grest price aswell as making a great atmosphere.

January 3, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Malgorzata,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Rishi in store for purchase phone

Met Rishi in store for purchase phone. He guided very nice and explained everything patiently. Very nice ambience and good conversation. Work done very soon. Thank you!

January 14, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi sp kumar,

This is amazing feedback for Rishi. Thanks for sharing. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing service by rishi

Amazing service by rishi! Definitely recommend

January 13, 2025
Unprompted review
Vodafone UK - Preston logo

Reply from Vodafone UK - Preston

Hi Usuta,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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