Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
D&B Unit, 16 Fishergate, PR1 3NN Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Written by the company
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jabs was very good and proffesional

Reply from Vodafone UK - Preston
Had a fantastic experience at the Vodafone store! Rishi and Jabs provided excellent service when we purchased broadband, two iPhones, and an iPad 13 Pro. They were knowledgeable, patient, and made the whole process smooth. Really appreciate their professionalism and customer care. Highly recommend!

Reply from Vodafone UK - Preston
Brett thank you so much for your help

Reply from Vodafone UK - Preston
Brett was amazing very friendly good service thanks

Reply from Vodafone UK - Preston
Great experience at the Vodafone Preston store with Rishi

Reply from Vodafone UK - Preston
I feel good and conversation was good with Rishi

Reply from Vodafone UK - Preston

Reply from Vodafone UK - Preston
Brett was verry knowledgeable with all the products no hassel straight forward. Proper genuine service .

Reply from Vodafone UK - Preston
Very good experience,well explained about the plans.rishi is the one who helped me to choose this network and explained plans very well.

Reply from Vodafone UK - Preston
Thank you Rishi for advising me and sorting out my SIM only! Definitely recommend visiting the store

Reply from Vodafone UK - Preston
Rishi was very helpful. He is experienced and handled things very effectively and carefully.

Reply from Vodafone UK - Preston
Great no pressure advice from Rishi

Reply from Vodafone UK - Preston
Great customer service Rishi, thanks for all your help.

Reply from Vodafone UK - Preston
you are the best network in the UK

Reply from Vodafone UK - Preston
Wow. What an excellent service provided by Rishi today in store. Got exactly what I wanted after coming in after watching a Martin Lewis money saving tip. Got the deal I wanted at the correct price I was willing to pay. You’ve definitely got a customer for life.

Reply from Vodafone UK - Preston
Jabs provided excellent service. All sorted in good time with a great friendly attitude.

Reply from Vodafone UK - Preston
Thanks Rishi for helping me pick a phone for my son and giving me a great deal for a grest price aswell as making a great atmosphere.

Reply from Vodafone UK - Preston
Met Rishi in store for purchase phone. He guided very nice and explained everything patiently. Very nice ambience and good conversation. Work done very soon. Thank you!

Reply from Vodafone UK - Preston
Amazing service by rishi! Definitely recommend

Reply from Vodafone UK - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.