Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Location
Switch locationD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Preston
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
4.9
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I feel very happy for the services and…
I feel very happy for the services and politely mannered and very satisfied with rishi and love it to be a part of vodafone thanks alot
January 9, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hi there,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service Rishi
January 5, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I got best deal for vodafone
I got best deal for vodafone
Rishi was extraordinary while all the process
December 26, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Adil,
Thank you for taking the time to leave us a 5 star review and congrats on the new deal.
Thanks,
The Vodafone Social Media Team
I came into the Vodafone branch in…
I came into the Vodafone branch in Preston to get a new broadband. Rishi was very welcoming and assisted me in getting the best deal possible. His customer service was great and he explained everything in detail. Really recommend.
December 23, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Stephy,
Thanks for your review for Rishi. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service
The customer service at the store is fabulous especially Prashanth Rishi was very welcoming and answered all the queries and delivered very good service hope to visit again thank you😊
December 22, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Mahesh,
Thanks for your review for Prashanth. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good service very kind and helpful
Rishi is very helpful to find me a great deal and I went for a broadband but same time I got sim deal with fair price,,
December 22, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you so much for sorting wifi and…
Thank you so much for sorting wifi and suggesting us good plans.Rishi made our work even more better.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Lakshmi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super jabs best salesman
November 29, 2024
Unprompted review
Reply from Vodafone UK - Preston
Thanks for the five star review, Dreptu! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
like the way rishi helped us throughout......
like the way rishi helped us throughout getting things sorted... I have been earlier also but never got this much attention and understanding how I got now
.would love to visit to buy something again
November 27, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Faiz,
These are lovely kind words of feedback for Rishi. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Preston
Hello, Naunehal,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into vodofone shop and was…
I went into vodofone shop and was immediately approached by jabs who gave me the perfect service,pleasure to do business jabs.
November 25, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello, Sihle,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Service
The warm welcome from Rishi and how fast the service went and the convenience was worth it.
November 23, 2024
Unprompted review
Reply from Vodafone UK - Preston
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I got given great from sale man jabs
I got given great from sale man jabs
November 20, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Florin,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The experience was really outstanding
The experience was really outstanding. I am very much impressed by Rishi providing me excellent customer service always.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Nibrash,
This is lovely feedback for Rishi. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Quick and easy visit very helpful.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Colin,
Thank you for taking the time to leave us a 5 star review..
Thanks,
The Vodafone Social Media Team
Great lad jabs
November 14, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Pam. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from jabs thanks
Very good service from jabs thanks
November 14, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Kathy. Thank you for your review for Jabs. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks jabs
November 12, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Iuliana. Thank you for your review for Jabs. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hi Cristi. Thank you for your review for Jabs. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.