Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Location
Switch locationD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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See what reviewers are saying
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Preston
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
4.9
Excellent
227 reviews
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Reply from Vodafone UK - Preston
Hi Ioana. Thank you for your review for Jabs. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi's communication skill is very…
Rishi's communication skill is very well & polite. He's very approachable and friendly as a person. I would love to see him again.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Jakian,
This is lovely feedback for Rishi. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks jabs
November 12, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Newman,
Thanks for your 5-star review for Jabs. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thanks jabs
October 26, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Stephen, Thanks for your feedback for Jabs
All the best, The Vodafone Social Media Team
Rishi has provided a great service
Rishi has provided a great service! He is a very kind individual who took his time to go through all the options when upgrading. Thank you
October 18, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Garbea,
Thanks for your review for Rishi. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Came to Preston store as I ordered a…
Came to Preston store as I ordered a device online and had no way to set it up as it was a lot more difficult than what was explained to me on the phone by an advisor.
Ryan handled everything from my old device including my important family photos which I didn't want to lose. Next time I'll come to shop to do my business, guys in store are great.
October 16, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Debbie,
Thanks for your review for Ryan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you Rishi
Thank you Rishi for being patient and explaining everything i needed to know before I chose the best plan.
I have been using Vodafone since 2years+ and there hasn’t been anytime I had network issues within and outside UK.
Thank you Vodafone.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Pamela,
This is such an amazing review for Rishi. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Great service from Rishi - he was very kind and gave me all the information I needed!
October 13, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello, Anandhakrishnan,
It's great to hear about the positive experience which you've had with Rishi. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the Preston Vodafone store…
I went into the Preston Vodafone store to switch to Vodafone broadband and spoke with Jabs, who was very helpful and I told him the plan I was interested in as I had already looked at the plans through the Vodafone app. We sat down and talked and went through all the options to meet my current budget and I switched without a problem. He also checked the second line I have which is my daughter’s and we upgraded her mobile internet on her phone too. The service that Jabs gives in store is why I prefer to upgrade or in this case change my home internet in store rather than doing it all online. If there is a star rating I could give Jabs it would be 5 stars. I will be going back to the store in January when it’s time to look at my phone contract.
October 10, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Anthony,
This is amazing feedback for Jabs. Thanks for your kind words. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I visited vodofone centre recently
I visited vodofone centre recently. Staffs are very friendly and coopertive especially Rishi. Thank yoh to help me.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello, Jude,
It's great to hear about the positive experience which you received in store from Rishi, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Much appreciated the service
Much appreciated the service, I like the prom running. MR Rishi took time explain this with me. I really love every thing l.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello,
It's great to hear about the positive experience which you had with Rishi. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rishi gave the very best service to…
Rishi gave the very best service to us.. Thank you so much
October 4, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello,
It's always our aim to provide a helpful service, so it's great to hear that Rishi delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rishi was an amazing customer service…
Rishi was an amazing customer service relation who helped me sort multiple requirements I presented with my monthly package and also wifi connection.
October 4, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello, Melissa,
It's always our aim to provide a helpful service, so it's great to hear that RIshi delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Young man jabs was lovely
Young man jabs was lovely. Thank you very much.
October 3, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Sue,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jabs was really helpful today
Jabs was really helpful today, got me a new phone and helped me cancel an old number. Really helpful and nice customer service.
October 2, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Maciej,
Thank you for taking the time to leave us a 5 star review and we are happy to hear about the new phone and the great customer service you have received.
Thanks,
The Vodafone Social Media Team
Jabbir was my adviser or shop…
Jabbir was my adviser or shop assistant. His customer service was excellent. Very clear in explanation about the gadget. He is very patient and has enthusiasm in his job. I was really impressed . This was the second time I got help from him.
October 1, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Mrs Msibi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and the great service Jabbir has provided.
Thanks,
The Vodafone Social Media Team
Rishi Excellent!
Great experience with Vodafone yet again. Rishi is outstanding and really takes a customer first approach. He is patient and knowledgeable and helped me find the best deal possible. I would recommend coming to this store to anyone and especially would recommend Rishi!
September 14, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Megan,
We’re glad to hear Rishi found the best deal for you, when visiting the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I love the reception (Good customer…
I love the reception (Good customer service) by the shop agent (Rishi) . I have known Vodafone to be a good with strong and wild coverage of network . Thank you
September 30, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Michael,
Thanks for sharing this review and great comments about our network. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brett was very helpful from the start…
Brett was very helpful from the start and gave all the information I needed to help me make a decision. I would recommend going to Brett
September 28, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hello,
Thanks for letting us know what an amazing job Brett did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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