Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Location
Switch locationD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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See what reviewers are saying
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Preston
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
4.9
Excellent
227 reviews
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Thanks jabbir for a great store…
Thanks jabbir for a great store experience, I will recommend my family and friends to visit you in store.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Preston
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I had a great experience with Rishi…
I had a great experience with Rishi from Vodafone's customer care. He was knowledgeable, attentive, and communicated clearly, which made my issue much easier to resolve. Rishi's friendly demeanor and patience stood out, showing Vodafone’s commitment to customer satisfaction.
To enhance service further, regular training for all representatives could help maintain this high standard. Overall, I appreciate the support and professionalism I received.
September 25, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Nethaji,
Thank you for taking the time to leave a review, we really appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff was very good and explained…
Staff was very good and explained everything in details.
September 24, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Shabi,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My account (app) was locked and he…
My account (app) was locked and he really helped me sort all the problems out and explained the problem in detail very clearly. Definitely recommend him 100%
September 24, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Hibah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Found what I needed quickly and efficiently with no hard sell
September 24, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Elliott. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ive been coming to jabs for 10 years…
Ive been coming to jabs for 10 years always exceptional service. Thanks you credit to codafone.
September 24, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Grzegorz. Thank you for your review for Jabs. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the Vodafone shop for…
I went into the Vodafone shop for served by jabs, great customer service and a wonderful guy. Thanks
September 23, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Leonard, thank you for the 5 star review and we are glad the team have provided great customer service in the shop.
Thanks,
The Vodafone Social Media Team
V good service by breet
September 22, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Prashant, thank you for leaving us a 5 star review and feedback about the service provided.
Thanks,
The Vodafone Social Media Team
Went in the Vodaphone shop and was…
Went in the Vodaphone shop and was served by Jabs. He was so helpful and friendly. He sorted me a great deal out was a great friendly guy.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hey Nicusor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Jabbir was very helpful, found a great deal on my new phone upgrade. Great customer service
September 21, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hey Agnes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
an individual approach
Special thanks for Mr Afy and his other two colleagues! :) I don't know how to thank for a professional &friendly same time service at Preston store. I had received not only a nice welcome at the store but also an additional help with my case. Especially, I am grateful for an individual approach to my case and lots of patience alongside. Communication with Mr Afy was very smooth and clear. He provided me with lots of information I needed and made sure if I receive my order at the right time which was very important to me.
I could write an essay about how wonderfully mr Afy and his colleagues do their job at Preston branch but I may just stop here on briefly repeating my thanks
THANK YOU
Kate
August 8, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Kate,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
very helpful
Rishi is great person. He helped me friendly! Thank you for the SIM help
September 17, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Muhammad.
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jabir was very helpful and polite and…
Jabir was very helpful and polite and dealt with me very well
September 14, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Sarah,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Jabir and he was very helpful.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Preston Vodafone
Went in the other day to sort my upgrade. Jabs was brilliant, got everything sorted for me there and then. Brilliant customer service, would recommend.
September 13, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Amy,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the preston store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great service
Rishi is fantastic, great help and advice 5 star 🌟
September 15, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Karl,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thank you for the service
Thank you for the service! Rishi helped me with two Iphone 16 pro max and also helped to explain the contract in detail. Thank you
September 15, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Amala,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excelent service
We visited Vodafone in Preston today and Rishi was very polite , helpful and friendly. He was explaining everything and was happy to answer all our questions. Very positive experience !
September 15, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Preston
Hey Ganesh,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Rishi
Great service by Rishi! Very friendly and helpful
September 12, 2024
Unprompted review
Reply from Vodafone UK - Preston
Hi Wail,
Thanks for sharing this review for Rishi. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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