Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
Company replied
Location
Switch locationD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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See what reviewers are saying
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... See more
Company replied
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... See more
Company replied
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Preston
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
D&B Unit, 16 Fishergate, PR1 3NN, Preston, United Kingdom
4.9
Excellent
227 reviews
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Excellent service.
We were served by Rishi who was very knowledgeable and made us feel at ease.
Rishi found us a great deal. He is a great asset to Vodafone Preston.
Thank you Rishi.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Susan,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Lee
March 20, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Change of contract
Lee was very helpful and explained everything to us very clearly.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Preston the best. Thanks Afi and Rishi
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the final transaction was so nice. We felt like we were not rushed . Only went into the store to check prices and I bought a contract and my husband ended up buying one too , even though his present contract hadn't expired. Afy took us through the ins and outs of absolutely everything . Could not have had 2 nicer, decent people serving us. We will definately recommend Vodafone Preston to everyone due to Afy and Rishi. Thankyou. Great experience.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Vera,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Afy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice young Man ,Helpful and patient.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Annebberto,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi was amazing
Rishi was amazing - very knowledgeable and found me a great deal very quickly !
February 24, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Janet,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from Rishi. Very courteous, professional ,efficient and quick.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everybody at the shop is very helpful…
Everybody at the shop is very helpful and respectful. A very good and professional crew.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Martin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Rishi was really helpful calm and patient with us getting everything sorted out. The overall experience with the team was good the store was busy midday on a Saturday but that’s to be expected. Nothing was too much trouble. Thank you
February 7, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ruchi and all of the staff were very…
Richi and all of the staff were very friendly and accommodating. We have had a great conversation during my visit today and most importantly was they have found me a great deal on phones contract. Highly recommend. Well done guys and looking forwards for next time.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Kharen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi was extremely helpful
Rishi was extremely helpful! Very polite and knowledgeable. Assisted to get my temporary phone sorted out whilst my normal handset is sent for repair. He is a real asset to the shop in Preston.
February 1, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was seen today by rishi
Was seen today by rishi. Was amazing service an very fast an very polite. Always nice to see staff with a smile as well.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Donna,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rishi was very helpful and obliging and…
Rishi was very helpful and obliging and explained every thing in detail thank you
January 13, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Ann,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers all questions and has a very professional approach to his role .
As the shop is in the town centre I can also easily call in anytime for any advice . Thank you.
January 7, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hi Alex,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rishi —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Was a very good gentleman with a lot…
Was a very good gentleman with a lot smile in his face 😊 but he ordered a wrong phone for me.
Generally he was good
January 8, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Iddris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got a new phone
Got a new phone, Rishi sorted me out with what I wanted, what I liked, he didn’t try pushing anything I didn’t want. Top bloke great service!
January 5, 2026
Unprompted review
Reply from Vodafone UK - Preston
Hey Greg,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi provided excellent service…
Rishi provided excellent service explained everything in detail and got me a fantastic deal on broadband and sim 😁
November 22, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hey,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
was served by Rishi at the Preston…
was served by Rishi at the Preston office and had an excellent experience. He was very polite, friendly, and professional. He offered the products I needed with great value for money. I’m happy to give him a well-deserved five stars
November 18, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
A new phone
Needed emergency a new phone. Rishi helped with everything, positive person and definitely knows his job properly. Great thank you for 5* service.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Preston
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
5 star service
I spoke to Rishi regarding my upgrade and told him exactly what I needed. He showed me a selection of phones and the S25 ultra matched my needs perfectly.
Rishi was very helpful and professional throughout my upgrade experience, he transfered all of my apps from my broken phone onto my new phone quickly and efficiently.
10 out of 10 and 5star service
October 25, 2025
Unprompted review
Reply from Vodafone UK - Preston
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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