Vodafone UK - Redcar Reviews 100

TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB


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Rated 5 out of 5 stars

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more

Company replied

Rated 5 out of 5 stars

Leah went through absolutely everything, double and triple checking to make sure I was happy with what she was explaining/ signing up for. Couldn’t of been any better

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied

Rated 5 out of 5 stars

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Store Review

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted out my other contract to a better deal couldn't have asked for more

Huge well done to the staff at Redcar
Connor, Megan, Ste & Leah.

Ps. Vodafone stop making them wear hats. It is far too warm for that ha

June 2, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

You gave us a big discount and you were…

You gave us a big discount and you were really helpful thanks a lot Leah you were so helpful and the lovely expirence

May 28, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly

May 23, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Leah today

May 23, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah went through absolutely…

Leah went through absolutely everything, double and triple checking to make sure I was happy with what she was explaining/ signing up for. Couldn’t of been any better

May 18, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Redcar

Connor the young assistant was extremely helpful and I was guided by his expertise.

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff helped us with…

Very helpful staff helped us with everything and more,all staff very pleasant and easy to talk to. Manager was great with his staff and a great atmosphere to walk into

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey Joanne,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic people in the shop

Fantastic people in the shop. Great service

April 28, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Kay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Went into the store to arrange a trade-in and upgrade and the staff were extremely helpful. Namely Max, Connor, and Ste. Very friendly and did everything they could do get me the best deal. Extremely satisfied with their service!

April 24, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey Hoggy,

Thanks for the lovely review and fantastic support for Max, Connor, and Ste.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy experience

Easy experience, quick process and chatty team! Made the upgrade hassle feel like a breeze - well done Max & Connor :-)

April 3, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max & Connor are great and super…

Max & Connor are great and super friendly! Explained everything at ease but made it such a quick process too.

April 3, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Emma,

Thanks for the lovely review and fantastic support for Max & Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. By Emily in the Redcar branch today , resolved a complex issue with r sim from travelling and also managed to sort a new plan with savings ! Excellent service thank you Emily

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Redcar

Hey Daisy,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was absolutely amazing throughout…

Leah was absolutely amazing throughout the whole ordering unfortunately due to error issues trying to order through store I had to resolve the the app but again Leah was amazing and so very helpful

March 14, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both workers were very helpful

Both workers were very helpful. One of them was called Leah but I didn’t get the other workers name but they were both very nice and helpful. They helped me get a cheaper deal and convinced me to stay with Vodafone.

March 10, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Jasmina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made getting a new phone so easy

Made getting a new phone so easy

February 13, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Iain,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was fabulous today

Leah was fabulous today , very helpful and professional dealing with 2 upgrades for me today , very polite lovely girl , and her very helpful colleague Connor , thanks so much for;)

February 6, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Patricia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah in the Redcar store was absolutely…

Leah in the Redcar store was absolutely brilliant. She was very helpful and polite from start to finish.
The new phone contract went smoothly. She transferred everything from my old phone to the new one. She even helped transfer my mother's old phone apps etc to my old phone.

February 6, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience

February 3, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Christopher,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam and connor very knowledgable great…

Adam and connor very knowledgable great staff to speak too

January 14, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Annette,

Thanks for the lovely review and fantastic support for Adam and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chantelle was extremely warm

Chantelle was extremely warm, friendly and helpful. Also, Adam was very informative and helped me come to my decision easily

January 6, 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Amy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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