Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Location
Switch locationUnit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB
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Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more
Company replied
Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more
Company replied
Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redcar
Written by the company
Contact info
Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom
4.9
Excellent
110 reviews
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Excellent customer service
Excellent customer service. By Emily in the Redcar branch today , resolved a complex issue with r sim from travelling and also managed to sort a new plan with savings ! Excellent service thank you Emily
March 26, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Daisy,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Leah was absolutely amazing throughout…
Leah was absolutely amazing throughout the whole ordering unfortunately due to error issues trying to order through store I had to resolve the the app but again Leah was amazing and so very helpful
March 14, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both workers were very helpful
Both workers were very helpful. One of them was called Leah but I didn’t get the other workers name but they were both very nice and helpful. They helped me get a cheaper deal and convinced me to stay with Vodafone.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Jasmina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Hey Iain,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leah was fabulous today
Leah was fabulous today , very helpful and professional dealing with 2 upgrades for me today , very polite lovely girl , and her very helpful colleague Connor , thanks so much for;)
February 6, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Leah in the Redcar store was absolutely…
Leah in the Redcar store was absolutely brilliant. She was very helpful and polite from start to finish.
The new phone contract went smoothly. She transferred everything from my old phone to the new one. She even helped transfer my mother's old phone apps etc to my old phone.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Hey Christopher,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam and connor very knowledgable great…
Adam and connor very knowledgable great staff to speak too
January 14, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Annette,
Thanks for the lovely review and fantastic support for Adam and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chantelle was extremely warm
Chantelle was extremely warm, friendly and helpful. Also, Adam was very informative and helped me come to my decision easily
January 6, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Amy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke with Connor and leah
Excellent service. Staff took the time to explain everything fully and answered any questions I had. Never felt rushed. Great conversation very polite. Would recommend and will return for future business.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Redcar
Hey Kimberly,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chatted with adam and connor…
Chatted with adam and connor communication and advise well given talk though upgrade options very satisfied with the service provided
December 20, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly and knowledgable Staff
Had a couple of issues setting up my new phone and Adam was a hero helping me out and getting it all sorted for me. Highly recommend, very friendly and knowledgeable
December 17, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey Ethan,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Adam and Connor
Adam and Connor are great, really listened to what I needed and put together a package that worked. Having previously visited another Vodafone store who just failed to hit the mark and listen to what I needed. Redcar store was a breath of fresh air. Thanks guys!
December 17, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey John,
Thanks for the lovely review and fantastic support for Adam and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
great service by adam
December 20, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Hey Gemma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant staff
Brilliant staff, Leah, Conner and shantelle are great at there job, the computer system they contend with it absolutely terrible so we actually couldn't get all we needed and had to come back, because the computer system was terrible very disappointing for the the staff and they really need that updated,
November 22, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey Craig,
Thanks for the lovely review and fantastic support for Leah, Conner and Shantelle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic staff
Absolutely fantastic staff, Leah and Conner , and Shantelle were absolutely amazing at what they do , but will say the system in the Redcar store they have to contend with is terrible
November 22, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Hi. We're so happy to hear you received great advice and fast service! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great provider
I have Vodafone for my mobile and it provides a coverage everywhere I go in the uk and has never let me lead to no service. It is a lot better than ee especially for coverage and the pricing of their services is a lot cheaper compared to other providers. Plus if u get broadband and mobile u get upto £400 off your mobile if u do it and the broadband is great and my nana has it too which for £24 is a great price highly recommend
October 30, 2025
Unprompted review
Reply from Vodafone UK - Redcar
Hi. We're happy to hear that you've had such a positive experience with our mobile coverage across the UK! It's great to know that our pricing and bundled services have worked well for you and your family. Thank you for sharing your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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