Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB
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Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more
Company replied
Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more
Company replied
Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more
Company replied
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Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom
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Leah was very confident and polite. I asked her how long she had been there as i hadnt seen her before and she said a few months. She dealt with our broadband change and also got us a cheaper deal on our mobile sim. She will be a great asset to the company and store. Definitely delivered celebrity service. Well done Leah x

Reply from Vodafone UK - Redcar
she was brilliant helping me with a phone upgrade and to save me money each month

Reply from Vodafone UK - Redcar
Excellent customer service, kind and helpful staff sorted out my contract quick and fast⭐⭐⭐⭐⭐😁

Reply from Vodafone UK - Redcar

Reply from Vodafone UK - Redcar
I went to the Vodaphone store in Redcar to upgrade my current handset. I was served by a young man called Billy, and he was absolutely on form! He knew his stuff and was very efficient, so anyone who is going there ask for Billy. Great service 👏🏻

Reply from Vodafone UK - Redcar
Billy went above and beyond today helping us upgrade our mobile phones. Excellent customer service and very friendly throughout.
Thanks Billy

Reply from Vodafone UK - Redcar
Great service. Was patient with us while we tried to find all the details for the switch over. Was able to answer all our questions or found out the answers if he was unsure.

Reply from Vodafone UK - Redcar
Welcomed in to store
Understand what I was requiring
Given me a great deal and set it up for me.
Thank you

Reply from Vodafone UK - Redcar
Spoke to Georgia and Garry in store today, both extremely helpful, 10 out of 10 customers service would recommend Vodafone Redcar to anyone.

Reply from Vodafone UK - Redcar
Billy looked after me really well in store and got me the exact deal I was looking for, very happy with the experience and very time efficient for a change!

Reply from Vodafone UK - Redcar
Customer service was excellent. Staff were extremely helpful throughout the process

Reply from Vodafone UK - Redcar
Great service by Giorgia and Gary
Thank you !!

Reply from Vodafone UK - Redcar
Very nice person well good pleasant. Thankyou for the help

Reply from Vodafone UK - Redcar
Just ordered my new phone from Georgia at Vodafone Redcar branch . Professional and pleasant . Highly recommend.

Reply from Vodafone UK - Redcar
Seen Billy at Vodafone to get a new phone. Billy helped me through upgrading my phone and kept it very easy for me. Great service!

Reply from Vodafone UK - Redcar
Vicky was brilliant today helped me through paying my device off brilliant service!

Reply from Vodafone UK - Redcar
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