Vodafone UK - Redcar Reviews 

110
TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB


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Rated 5 out of 5 stars

Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more

Company replied

Rated 5 out of 5 stars

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied

Rated 5 out of 5 stars

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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1-star

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4.9

All reviews

(110)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Leah offered celebrity service

Leah was very confident and polite. I asked her how long she had been there as i hadnt seen her before and she said a few months. She dealt with our broadband change and also got us a cheaper deal on our mobile sim. She will be a great asset to the company and store. Definitely delivered celebrity service. Well done Leah x

April 19, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Ann,

Thanks for the lovely review and fantastic support for Ann.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

she was brilliant helping me with a…

she was brilliant helping me with a phone upgrade and to save me money each month

April 1, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgia was class

March 14, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Liam .

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Renewed my contract

Excellent customer service, kind and helpful staff sorted out my contract quick and fast⭐⭐⭐⭐⭐😁

February 1, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Rochard,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

February 1, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Tom,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy

Seen to quickly, happy with new price and advice given.

January 27, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Leighanne,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the Vodaphone store in Redcar…

I went to the Vodaphone store in Redcar to upgrade my current handset. I was served by a young man called Billy, and he was absolutely on form! He knew his stuff and was very efficient, so anyone who is going there ask for Billy. Great service 👏🏻

January 23, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi James,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy went above and beyond today…

Billy went above and beyond today helping us upgrade our mobile phones. Excellent customer service and very friendly throughout.
Thanks Billy

January 23, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Russell,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Was patient with us while we tried to find all the details for the switch over. Was able to answer all our questions or found out the answers if he was unsure.

October 26, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Anna, Thanks for letting us know how patient and helpful our team were today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very good service

October 26, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Crystal, It's great to hear you're so happy with our service.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Redcar Vodafone

Welcomed in to store
Understand what I was requiring
Given me a great deal and set it up for me.
Thank you

October 26, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Steve, It's great to see our team were able to find you a great deal today.
Thanks for your awesome feedback. The Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Georgia and Garry in store…

Spoke to Georgia and Garry in store today, both extremely helpful, 10 out of 10 customers service would recommend Vodafone Redcar to anyone.

September 3, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Daniel,

This is such a great review for Georgia and Garry. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Billy looked after me really well in…

Billy looked after me really well in store and got me the exact deal I was looking for, very happy with the experience and very time efficient for a change!

September 1, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Redcar team always helpful

July 31, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Scott,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Staff were extremely helpful throughout the process

July 9, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Hollie,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Giorgia and Gary

Great service by Giorgia and Gary
Thank you !!

July 5, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hello, Ylenia,

We appreciate you taking the time to leave a review on the great service you received from Giorgia and Gary, it's certainly what we like to hear.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice person well good pleasant

Very nice person well good pleasant. Thankyou for the help

June 4, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Shirley. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just ordered my new phone from Georgia…

Just ordered my new phone from Georgia at Vodafone Redcar branch . Professional and pleasant . Highly recommend.

June 4, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Glenn,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Seen Billy at Vodafone to get a new…

Seen Billy at Vodafone to get a new phone. Billy helped me through upgrading my phone and kept it very easy for me. Great service!

May 7, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Gail,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vicky was brilliant today helped me…

Vicky was brilliant today helped me through paying my device off brilliant service!

May 4, 2024
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Linda,

We're delighted to hear it! Thanks for the positive feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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