Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Location
Switch locationUnit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB
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See what reviewers are saying
Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more
Company replied
Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more
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Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redcar
Written by the company
Contact info
Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom
4.9
Excellent
110 reviews
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Georgia was fantastic today looked…
Georgia was fantastic today looked after me really well! 5 star service all around very friendly environment! Highly recommend!
May 4, 2024
Unprompted review
Reply from Vodafone UK - Redcar
Hi Ian,
We love to hear it! Thanks for highlighting what a great experience you had in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Redcar Store - brilliant!
Garry and Billy were fantastic at helping me sort out a SIM only deal, saving me half of what I was paying. Thank you.
April 20, 2024
Unprompted review
Reply from Vodafone UK - Redcar
Hi Nic,
Thank you for your review, and for sharing the experience you had with Garry and Billy. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service today while in the…
Excellent service today while in the Redcar store
February 20, 2024
Unprompted review
Reply from Vodafone UK - Redcar
Thanks for your fab feedback Matti.
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Thanks for your fab feedback Helen!
All the best, The Vodafone Social Media Team
The shop in Redcar is absolutely…
The shop in Redcar is absolutely brilliant the tech team/experts are well worth a visit if you are having problems.
The guy Yuri tried every which way to help .
I spent several hours in the shop and I noticed Georgia, Billy , Yuri etc were all great with customers.
If you need an upgrade, change or tech expert visit the team in Redcar...
NOTE TO VODAFONE...Please never close the Redcar shop it has been our port of call for 10 years.
February 1, 2024
Unprompted review
Reply from Vodafone UK - Redcar
Hey Bev,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, took time to sort the best deal for me ,very friendly staff,redcar branch
January 8, 2024
Unprompted review
Reply from Vodafone UK - Redcar
Hi Jennifer. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yuri was very helpful and knowledgeable…
Yuri was very helpful and knowledgeable about the products and the upgrade available to us
December 27, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Tim,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good service and polite from Matthew in…
Good service and polite from Matthew in store
December 18, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi Janet,
It's great to hear about your recent experience, and feedback for Matthew. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing young lady
December 4, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey there,
Thanks for your review and feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really good service in store today
Really good service in store today - Yuri has explored all avenues to ensure I got the best deal available for myself and other accounts
November 28, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi Andy. Thank you for your review for Yuri. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Came in today and Georgia was very helpful, she answered all my questions and helped me get the phone that was right for me. Great customer service!
November 1, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Lauren,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came in after placing an order to be…
Came in after placing an order to be delivered into store, Matthew helped me get a great deal on my new phone and Billy helped me recieve my phone and was very kind and friendly. Great service all round!
October 15, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi Steve,
It's great to see your kind words for Matthew and Billy. We really appreciate your feedback.
Thanks, Vodafone Social Media Team
Fantastic customer service from matt…
Fantastic customer service from matt will definitely be back again!
October 14, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Daniel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matthew at Redcar store is brilliant
Matthew at Redcar store is brilliant. He was polit, professional and very patient with a non tech customer like me.
October 14, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey there,
Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpfull would recommend
Mathew was very hepfull and got me some great deals I would recommend vodafone redcar to anyone. Thanks
September 24, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi John,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great and L ovely service from the…
Great and L ovely service from the store, really gave attention to what I wanted and suggested a very good deal for me, which I ended up getting. Even stayed overtime because the system was slow. Great service and I do recommend them
August 5, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Christopher,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Good service
A polite, helpful, knowledgeable young assistant who helped and reassured a very elderly lady to use her phone as she wanted to.
August 5, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Joan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Great service from the lads in store
August 5, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Gurnam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
HELPFUL!
Advisors were really helpful and knowledgable. Always very honest and up front about cost. Would highly recommend
August 3, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey James,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scam
Worse company I have ever been with still charged me for 2 years after I had paid a cancellation fee to close contract which was agreed. Don’t get a contract from them will overcharge you and send dept collectors to harass you.
August 4, 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Shaun, thanks for taking the time to leave your review. I'm sorry to hear about the trouble you've had since leaving your contract. So that we can take a look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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