Vodafone UK - Redcar Reviews 

110
TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB


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Rated 5 out of 5 stars

Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more

Company replied

Rated 5 out of 5 stars

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied

Rated 5 out of 5 stars

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service from the Redcar store

October 6, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Mark,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Adam was very helpful and honest in helping me through my upgrade

October 4, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Charley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely customer service got what I…

Lovely customer service got what I wanted!

September 23, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely Leah

Leah was so lovely and helpful. She explained everything really clearly and we came away with everything we needed. She even worked over to stay with us and make sure everything was sorted. 5 star service ⭐️⭐️⭐️⭐️⭐️

September 13, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor the representative was excellent…

Connor the representative was excellent and did a wonderful job sorting out the problem!

September 4, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. I left feeling well informed, heard and valued. I would 100% recommend Vodafone Redcar store to my friends and family. Big shout out and thanks to Adam who sorted out my new device and plan today.

August 11, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Jodie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff, very helpful

August 1, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Dean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very understanding and helpful

Very understanding and helpful, grand experience

August 1, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Abigail,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I been today on Vodafone shop in Redcar…

I been today on Vodafone shop in Redcar and Connor kindly listen to my problems with my phone. In very professional manner Conner fix my phone SIM, Very impressed and very happy customer. I will recommend this Vodafone shop and Connor to Al my friends and family.

I do admire the professional manner and kindly way of Conner spoke to me today and fix and answer to all my phone issues
Thank you Connor, today you make me very happy.
Regards
Dumitru

July 29, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Dimu,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was extremely patient and…

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will recommend Vodafone to friends and family. I would request that a copy of this message is placed on Connors HR file on his personal file. I am a happy customer! Regards. Patricia Van Leer

July 29, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey there,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service.

Chantelle and Leah were very helpful today, booking my phone in for a repair.
Were very patient while I had to back up and restore my replacement phone before it was booked in.
Great service.

July 17, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was looking for a new sim only deal

I was looking for a new sim only deal, Leah was most helpful, friendly and advised me on the most suitable contract for my needs.Thanks to Leah I was able to pick the best option

July 12, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Brian,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam is an absolute star

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the new one. He is friendly, super knowledgeable and has a fabulous calm and patient way with customers. I'd definitely go back to this store.

July 7, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Carolyn,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Good knowledge, friendly

June 5, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Thanks for the review Brunnie.

Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was brilliant

Adam was brilliant, he talked me through all the plans and helped me decide which one was the best for myself.

June 3, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey there,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to talk to would definitely recommend, talked through everything so we understand everything

May 30, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Hannah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and knowledgeable

May 30, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Margaret,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max is absolutely brilliant

Max is absolutely brilliant. What would Vodafone do without Max???

May 29, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Adrian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was ab fab

Max was ab fab, cheers!

May 13, 2025
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Dawn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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