Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB
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Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more
Company replied
Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more
Company replied
Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more
Company replied
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Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom
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I was served by Matthew today and the Store staff are amazing, cheerful and always welcoming! Whether I go in to purchase something or just for help with my phone, they always help me out ensuring I’m fully satisfied!

Reply from Vodafone UK - Redcar
I was served by Billy the young man. Amazing at what he does absolutely phenomenal service from him. Helped me with lots of problems quickly and efficiently. I must say by far the best advisor I have ever interacted with. Thankyou.

Reply from Vodafone UK - Redcar
The young gentleman name billy was fantastic, very knowledgeable and fixed my issue with great ability

Reply from Vodafone UK - Redcar
Georgia was very helpful and was lovely when dealing with any questions! Would definitely recommend her and Vodafone Redcar to anyone looking to buy a phone!

Reply from Vodafone UK - Redcar

Reply from Vodafone UK - Redcar
Went for an upgrade and can honestly say they were so knowledgeable and helpful I would definitely recommend Vodafone redcar

Reply from Vodafone UK - Redcar
Matthew in the Redcar store served me 10/10 service

Reply from Vodafone UK - Redcar
Matty and Joe were lovely, very polite and welcoming. I only had a general question but they took the time to ask me how my day was and made me feel valued. Lovely lads

Reply from Vodafone UK - Redcar

Reply from Vodafone UK - Redcar
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