Vodafone UK - Redcar Reviews 

110
TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more

Company replied

Rated 5 out of 5 stars

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied

Rated 5 out of 5 stars

Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
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1-star

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4.9

All reviews

(110)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

I was served by Matthew today and the…

I was served by Matthew today and the Store staff are amazing, cheerful and always welcoming! Whether I go in to purchase something or just for help with my phone, they always help me out ensuring I’m fully satisfied!

July 16, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Josh,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Billy the young man

I was served by Billy the young man. Amazing at what he does absolutely phenomenal service from him. Helped me with lots of problems quickly and efficiently. I must say by far the best advisor I have ever interacted with. Thankyou.

July 12, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Dharlat,

Thanks for your review for Billy. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The young gentleman name billy was…

The young gentleman name billy was fantastic, very knowledgeable and fixed my issue with great ability

July 7, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hi Della,

Thanks for your lovely review for Billy. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Georgia was very helpful and was lovely…

Georgia was very helpful and was lovely when dealing with any questions! Would definitely recommend her and Vodafone Redcar to anyone looking to buy a phone!

June 25, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Elizabeth,

Thanks for letting us know what an amazing job Georgia did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff always helpful and friendly

June 21, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Bethanie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best phone shop in area

Went for an upgrade and can honestly say they were so knowledgeable and helpful I would definitely recommend Vodafone redcar

June 21, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Ayeshea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew in the Redcar store served me…

Matthew in the Redcar store served me 10/10 service

June 18, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Emma,

Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matty and Joe……Dream Team

Matty and Joe were lovely, very polite and welcoming. I only had a general question but they took the time to ask me how my day was and made me feel valued. Lovely lads

June 20, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Joolz,

Thank you for your review. It's always lovely to read such nice feedback for our agents.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service. Helpfull staff

Georgia served me great staff in vodafone

June 7, 2023
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Tony,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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