Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..
Company replied
Location
Switch location33-35 Carolgate, DN22 6BZ Retford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome
Company replied
Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more
Company replied
Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Retford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
33-35 Carolgate, DN22 6BZ, Retford, United Kingdom
4.9
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vodafone shop
Very helpfull and explained everything in great detail.
Amy was very helpful.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hi Mike,
We appreciate your positive feedback for Amy. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Team
Fantastic place to visit. Amy was amazing and helped us choose a plan to suit our needs. Friendly and welcoming.
Great team.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hi Lucy. Thank you for your review for Amy. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into store to upgrade
I went into store to upgrade, I always see Julie and she always puts me right, thank you
January 22, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hi Shirley. Thank you for your review for Julie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Retford
Hello, Mark,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from julie and tara
Brilliant service from julie and tara, very understanding with my needs
January 20, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hello, Adalynn,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Julie and Tara.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very accommodating and friendly service!
Lesley and Amy were very accommodating. They let me know everything I needed about a new phone! Thank you for the service! Would shop here again!
January 18, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hello, Alicia,
It's great to hear about the positive experience which you've had with Lesley and Amy. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service from Tara while…
Amazing service from Tara while upgrading to a new device as always.
Thank you
January 8, 2025
Unprompted review
Reply from Vodafone UK - Retford
Hi Claire. Thank you for your review for Tara. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Retford
Hi Conor,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
Fantastic service from the ladies
December 6, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hi Amy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service, Great Staff
After recently losing my phone, today I took out my first phone Contract in over ten years, the girls working were very friendly, very helpful and had excellent knowledge. Helping me retain my old number and get set up!! absolutely fantastic, would highly recommend. Thank you.
December 4, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hello,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Retford
Hi Amy,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience in store!
Fantastic experience in store!
The girls were so helpful and we're happy to answer any questions I had.
November 7, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Tara and lesley…
Amazing service from Tara and lesley today after visiting the store would highly recommend.
Thank you ladies
November 6, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hi Valerie,
Thanks for sharing your fabulous feedback for Tara and Lesley. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in store for a bit of advise on my…
Went in store for a bit of advise on my phone. Julie was very helpful and nothing was too much for her. I will always go in store when I need help with my phone.
November 2, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hello, Virginija,
It's great to hear about the positive experience which you had with Julie. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tara was fab
Valuable information and sorted my accounts out which were in a bit of a pickle. Thank you
October 30, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hi Helen,
Thank you for taking the time to leave us a 5 star review! We're glad the team have provided Valuable information.
Thanks,
The Vodafone Social Media Team
Visited the store to upgrade today and…
Visited the store to upgrade today and the staff were extremely friendly and helpful and this is just one of the reasons I upgrade in store and not online nothing is ever too much trouble
Thank you ladies
October 25, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hi Sal,
We're glad to hear you had such a great experience in our store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Retford
Hi Peter,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The girls are always helpful and sorted…
The girls are always helpful and sorted everything for me. I will always go and see them when I need help.
October 5, 2024
Unprompted review
Reply from Vodafone UK - Retford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Julie was very helpful and…
Julie was very helpful and knowledgeable. She is a credit to your company
September 13, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hi Philip,
We appreciate your feedback and kind words about Julie. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tara and Julie are amazing 👏
Tara and Julie are amazing 👏
I was really excited but nervous about getting a new phone and transferring from my original. They've made the transition simple.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Retford
Hey Clare
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.