My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... See more
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Location
Switch location15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
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See what reviewers are saying
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... See more
Company replied
I would like to leave a wonderful review for Zeb at Vodafone Richmond. Although the store had already closed, Zeb noticed that I was looking for something and kindly let me in so he could help.... See more
Company replied
I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Richmond
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
15 The Quadrant, TW9 1BP, Richmond Upon Thames, United Kingdom
4.7
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ali its absolutely amazing and fantastic
February 28, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Lexton,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Zeb and he was amazing help…
Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Uzair and the store manager Amo were…
Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Krisztina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeb from Vodafone Richmond was amazing…
Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!
January 31, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Kashif,
Thanks for the lovely review and fantastic support for Zeb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali and Amo was great!
Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Ronald,
Thanks for the lovely review and fantastic support for Richmond.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
FIORELA is the Queen of customer…
FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best
November 7, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey there,
Thanks for the lovely review and fantastic support for Fiorela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amo was amazing today
Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!
January 20, 2026
Unprompted review
Reply from Vodafone UK - Richmond
Hey Linda,
Thanks for the lovely review and fantastic support for Amo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Humza helped me greatly.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Fiorela
Great service from Fiorela. She really helped us today.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zeb and his manager were super helpful
Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.
Walking out with a great deal and excellent service.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Nithisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sort it out everything in a minute.
Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon
December 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Mustafa,
Thanks for the lovely review and fantastic support for Zen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah.
Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”
November 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Mehdi,
Thanks for the lovely review and fantastic support for Humzah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiorela was very helpful today
November 25, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah was very helpful and perfect…
Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.
November 24, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Roma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.
November 2, 2025
Unprompted review
Reply from Vodafone UK - Richmond
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ali at Vodafone Richmond as lovely
Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hi. We're happy to hear that your issues were sorted quickly and professionally. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear advice and excellent customer…
Clear advice and excellent customer service.
October 29, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hi. We're so glad to hear you received clear advice and excellent support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah in the Richmond branch was very…
Humzah in the Richmond branch was very helpful and professional with helping me get a new and cheaper contract
Thankyou
Sophie
October 20, 2025
Unprompted review
Reply from Vodafone UK - Richmond
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had the most wonderful experience…
I had the most wonderful experience from this store in richmond . I was assisted by Humzah and Amo who were both amazing and very helpful. They were very knowledgeable and kind.
September 28, 2025
Unprompted review
Reply from Vodafone UK - Richmond
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Humzah was v helpful
September 11, 2025
Unprompted review
Reply from Vodafone UK - Richmond
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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